Announcement

Red Lion Hotels Approves RoomKeyPMS as a Vendor

According to a company announcement, Red Lion Hotels Corporation (RLHC) has named RoomKeyPMS one of its approved property management systems vendors eligible to serve the RLHC Select Service Brands. RLHC, established in 1959, is an […]

Events

Event: HFTP Annual Convention – October 25–27, 2017

This year’s HFTP Annual Convention is scheduled for October 25–27, 2017 at Omni Orlando Resort at Championsgate in Championsgate, Florida USA. Hotel technology innovation is always a big focus. According to a spokesperson, the event […]

Viewpoints

Guest Experience Management: The Key to Competing in Today’s Market Environment

By Jeff Zabin, Managing Editor Customer Experience Management (CEM) has become the focal point of practically every customer-facing business today. Top-performing companies view CEM as a key point of competitive differentiation. These companies work tirelessly […]

Market Research

Hotel Guest Experience Management: New Research Offers Roadmap for Success

Starfleet Research, the leading provider of best practices IT research and recommendations for the hospitality industry, today announced the release of The 2017 Smart Decision Guide to Hotel Guest Experience Management. It is currently available for […]

Revenue Management

Selling the Right Space at the Right Price at the Right Time to the Right Guest

By Jeff Zabin, Managing Editor Advanced revenue management tactics have become an everyday fixture across multiple industries. Surge pricing is a core feature of ridesharing services like Uber and Lyft. When demand is higher, transportation […]

POS Solutions

Food for Thought: Time to Upgrade Your Hotel’s Restaurant Technologies?

When it comes to next-generation technologies, resort and hotel operators often focus on property management systems, channel management and reservations solutions, booking engines, and revenue management capabilities – as, of course, they should. Not to be […]

Revenue Management

IDeaS Announces Acquisition, Enhancing Its Ability to Help Hoteliers Optimize Group, Meetings and Events Revenue

IDeaS Revenue Solutions has announced the acquisition of the business assets of Smart Space Strategy Limited, a cloud-based, visual strategy management solution that helps companies analyze the business trends and performance of meeting and event […]

Solution Provider News

IDeaS Revenue Solutions Teams with nSight Travel Intelligence to Allow Hoteliers to “Futurecast” Inventory Demand

IDeaS Revenue Solutions and nSight Travel Intelligence today announced that they have teamed up to offer hoteliers a new experience in revenue management. The offering allows hoteliers to “futurecast” inventory demand based on a rich […]