CSR & Booking Solutions

Connecting the Dots: How Top-Performing Hotels Use Property Management Data to Maximize Revenue Performance

In today’s hypercompetitive, ever-changing marketplace, top-performing hotels depend on the advanced platform capabilities of a next-generation Property Management System (PMS). This solution allows hoteliers to do what they do best: deliver superior guest experiences and […]

Market Research

Starfleet Research: More Restaurants (and Hotels) are Upgrading Their Restaurant Technologies

Today, guest-facing apps are soaring in popularity, automating various types of interactions between diners and restaurants. Self-service kiosks are also gaining ground. These technologies are aimed at reducing friction in the ordering process — making […]

Market Research

Optimizing Revenue Performance

At the heart of next-generation revenue management is the notion of “ideal pricing.” As the term suggests, ideal pricing seeks to provide hotel operators with flexibility and control to select the pricing methodology that best […]

Market Research

Hospitality Revenue Management: New Edition of Popular Guide Helps Hoteliers Optimize Profitability

Starfleet Research, the leading provider of best practices IT research for the hospitality industry, earlier this quarter released The 2017 Smart Decision Guide to Hospitality Revenue Management. It is currently available for complimentary access. Previous […]