CSR & Booking Solutions

Connecting the Dots: How Top-Performing Hotels Use Property Management Data to Maximize Revenue Performance

In today’s hypercompetitive, ever-changing marketplace, top-performing hotels depend on the advanced platform capabilities of a next-generation Property Management System (PMS). This solution allows hoteliers to do what they do best: deliver superior guest experiences and […]

Market Research

Starfleet Research: More Restaurants (and Hotels) are Upgrading Their Restaurant Technologies

Today, guest-facing apps are soaring in popularity, automating various types of interactions between diners and restaurants. Self-service kiosks are also gaining ground. These technologies are aimed at reducing friction in the ordering process — making […]