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  • [ April 18, 2018 ] Hotel Revenue Optimization: No Longer the Stuff of Fiction Revenue Management
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Guest Experience Management: How Well Do You Know Your Guests?

August 3, 2017 HTN Editors Comments Off on Guest Experience Management: How Well Do You Know Your Guests?

By Jeff Zabin, Managing Editor Guest Experience Management encompasses virtually all facets of hotel strategy and operations as well as multiple technology platforms. The following are a few of the key concepts that hoteliers should keep […]

Revenue Management

Optimizing Revenue Management Involves More than Just Technology

July 20, 2017 HTN Editors Comments Off on Optimizing Revenue Management Involves More than Just Technology

By Jeff Zabin, Managing Editor Every hotelier wants to improve their revenue management capabilities. What not every hotelier may realize, however, is that doing so means more than just implementing the right technology solution and […]

Viewpoints

Guest Experience Management: Technology Upgrades Can Make Hotels Shine Like A GEM

June 24, 2017 HTN Editors Comments Off on Guest Experience Management: Technology Upgrades Can Make Hotels Shine Like A GEM

By Jeff Zabin, Managing Editor Let’s face it: Guest Experience Management (GEM) is not a one-off initiative that, once implemented, can be checked off a to-do list. A hotel executive or general manager cannot simply […]

Revenue Management

Picking a Revenue Management Solution Should Not Be a Roll of the Dice

May 23, 2017 HTN Editors Comments Off on Picking a Revenue Management Solution Should Not Be a Roll of the Dice

By Jeff Zabin, Managing Editor When it comes to upgrading their revenue management capabilities, hoteliers want to know: Which solution is the right solution? The answer, of course, is: It depends. By asking the right questions, […]

Viewpoints

Guest Experience Management: The Key to Competing in Today’s Market Environment

April 23, 2017 HTN Editors Comments Off on Guest Experience Management: The Key to Competing in Today’s Market Environment

By Jeff Zabin, Managing Editor Customer Experience Management (CEM) has become the focal point of practically every customer-facing business today. Top-performing companies view CEM as a key point of competitive differentiation. These companies work tirelessly […]

Revenue Management

Selling the Right Space at the Right Price at the Right Time to the Right Guest

April 12, 2017 HTN Editors Comments Off on Selling the Right Space at the Right Price at the Right Time to the Right Guest

By Jeff Zabin, Managing Editor Advanced revenue management tactics have become an everyday fixture across multiple industries. Surge pricing is a core feature of ridesharing services like Uber and Lyft. When demand is higher, transportation […]

POS Solutions

Food for Thought: Time to Upgrade Your Hotel’s Restaurant Technologies?

April 10, 2017 HTN Editors Comments Off on Food for Thought: Time to Upgrade Your Hotel’s Restaurant Technologies?

By Jeff Zabin, Managing Editor When it comes to next-generation technologies, resort and hotel operators often focus on property management systems, channel management and reservations solutions, booking engines, and revenue management capabilities – as, of course, […]

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Hotel Technology News is published by Starfleet Media, a leading resource for the hospitality industry. Each year, Starfleet Research, our IT market research arm, benchmarks best practices in technology-enabled business initiatives across thousands of hotels and resorts.
Recent Posts
  • Hotel Revenue Optimization: No Longer the Stuff of Fiction
  • Using Remarketing to Increase Hotel Bookings
  • Sabre Hospitality Launches Its SynXis Enterprise Platform Suite of Next-generation Hotel Solutions
  • Infor Launches Mobile App to Help Hoteliers Make Smart Pricing Decisions
  • AAA Updates Its Hotel Assessment Guidelines to Include Technology Capabilities
  • The Hotels Network Closes New Funding Round to Expand Direct Bookings Platform
  • Radisson Hotel Group Offers a Sneak Preview of Emma, Its Unified Technology Platform
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    March 7, 2018 Comments Off on Hotel Zelos Selects ALICE’s suite of hotel technologies to Streamline Operations and Enhance the Guest Experience
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    February 22, 2018 Comments Off on GrandStay Hospitality Upgrades Its PMS to SkyTouch Hotel OS Across All 41 Properties
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