Property Management Systems

Agilysys Introduces New Mobile Housekeeping Functionality to Improve Hotel Operations and the Guest Experience

It’s no surprise to anyone that housekeeping services typically play a significant role in influencing guest satisfaction. While the top assessment criteria that inform the guest opinions tend to be tied to the physical aspects […]

hotel technology news
Marketing & Sales Solutions

A Few Guidelines for Improving Group Sales Management

By Jeff Zabin, Managing Editor Like airplane seats and concert tickets, hotel guest rooms are a perishable commodity. Hotels and resorts do not have the option at the end of the year to hold a […]


What Does Big Data Mean to Hotel Management?

By Deepak Chauhan, vice president at Mycloud Hospitality Over the past few years, everything has changed including the way people think and feel about their hotel stays. Whether it is business or leisure, guests expect […]

Guest Experience Management

AccorHotels Shares Its Vision for the Smart Room of the Future

Different hotel brands are implementing different strategies and different technologies to bring to life the guestroom of the future. Marriott, for example, has reportedly partnered with Legrand and Samsung to create a “smart room” wherein […]

Spotlight Interviews

Spotlight Interview: Bhanu Chopra, Founder and CEO, RateGain

Bhanu Chopra is the founder and CEO of RateGain, which has grown rapidly since 2004 as a provider of technology platforms for manage hotel revenue, reputation and online distribution in a unified manner. The company, with more […]


The Belvedere Hotel Deploys IDeaS G3 Revenue Management System

Located on West 48th Street in the midst of New York City’s theater district, The Belvedere Hotel is marked by elegantly appointed interiors, stunning architectural characteristics that are reminiscent of 1920s Art Deco design, and unparalleled […]


Event: HITEC Amsterdam – April 11-13, 2018

Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition & Conference (HITEC®), announced that attendee online registration for its second HITEC Amsterdam is now open. Also available on the HITEC Amsterdam website is information on travel and hotel reservations. HITEC […]


Lake Lawn Resort Implements Rainmaker’s Revenue Optimization Solutions

Situated on 250 acres along Delavan Lake’s picturesque shoreline, in Delavan, Wisconsin, Lake Lawn Resort includes 271 guest rooms, three restaurants, three pools, a fitness center, a marina, a full-service spa, and more than 32,000 […]


First Hotels Deploys Mobile PMS Solutions from StayNTouch

First Hotels is a leading collection of hotels with more than 90 unique hotels centrally located in Sweden, Norway, Denmark, Iceland and Spain. The properties include First Hotel Reisen in Stockholm, First Hotel Mayfair in […]

Property Management Systems

Hotel Technologies: Integrating for Success

By Jeff Zabin, Managing Editor Hotel performance improvement depends to a large extent on technology interoperability and data integration. The PMS, the central reservations system (CRS) or channel manager and the revenue management solution all […]