Cvent Releases Group Business Intelligence Platform

Hoteliers want to be able to make smarter, more timely business decisions. And that, precisely, is what business intelligence enables. It empowers decision makers with data access and insights discovery. It gives them the tools […]


Hotels Harness the Power of SD-WAN to Delight Customers

By Michael Wood, Senior Director, Marketing, VeloCloud Marketing, VMware Succeeding in the hospitality industry requires more than the most comfortable bed, the most delectable menu, or the most luxurious spa. When one bad review can send […]

Market Research

Hotel Technology: The Advantage of Turnkey Operations Management

Starfleet Research, the leading provider of best practices IT market research for the hospitality industry, in partnership with SkyTouch Technology, an independently-operated division of Choice Hotels International and a leading provider of cloud-based property management […]

Guest-Facing Technologies

InterContinental Hotels & Resorts Launches AI-enabled Smart Rooms in China

As voice activated and text-based devices utilizing artificial intelligence (AI) prove out their value in hotel settings in ways that would have been all but unimaginable only a few years ago, they are assuming a […]


SiteMinder Seeks to Break Down Integration Barriers with Launch of New Solution

SiteMinder has introduced SiteMinder Exchange, which the company bills as a “powerfully-simple solution that solves the connectivity problem for hotel property management systems and hotel applications everywhere.” It’s a lofty statement, but one that is […]

Revenue Management

5 Key Success Factors for Hotel Revenue Management 

By Debbie Carson, Associate Editor Upgrading revenue management capabilities means implementing the right technology solution and integrating the right data sources — ones that have been shown to improve forecast accuracy and pricing decisions. It […]


Event: 2018 HTNG European Conference, Lisbon, Portugal, Oct. 22-24 2018

The 2018 HTNG European Conference will take place at the Penha Longa Resort, just outside of Lisbon, from 22-24 October. This is a “must attend” event, bringing together key hospitality technology decision makers in the […]