hotel robots
Guest Experience Management

Robotic Technology in the Hospitality Industry Set to Shift

By Taylor Welsh, writer/engineer at AX Control From chatbots to robot assistants, the use of robots in the hospitality industry has become more widespread in recent times. The first time robots were used in hotel service […]

Market Research

Now Available: The 2019 Edition of Authoritative Guide to Hotel Technology Success

Starfleet Research, the leading provider of best practices IT research and recommendations for the hospitality industry, today announced the release of The 2019 Smart Decision Guide to Hotel Property Management Systems. It is available (click here […]


Groupize Launches New Hotel Meetings Technology Solution

According to recent estimates, two-thirds of all travel meetings and events programs will be fully consolidated by 2019. Today, according to GBTA research, 84% of travel managers and occasional planners use OTAs to shop groups […]

maestro PMS, POS

Maestro PMS Extends Mobile Capabilities With Guest Payment Portal

Maestro PMS has rolled out an advanced payment processing solution designed to make transactions safer and more convenient for independent operators and their guests. With the launch of its Payment Portal module, which engages guests […]

AI / Robots

New FAQ Bot From Instaroom Ready to Answer Guest Questions

Today, hoteliers are becoming increasingly focused on data-driven personalization strategies. They are seeking ways to enhance the quality of the guest experience by understanding guests’ wants, needs, situations and preferences at a granular level and […]


Red Lion Hotels Roars Ahead with IDeaS G3 Revenue Management System

Red Lion Hotels Corporation, doing business as RLH Corporation, focuses on the franchising, management and ownership of upscale, midscale and economy hotels under the Hotel RL, Red Lion Hotel, Red Lion Inn & Suites, GuestHouse and Settle […]

Guest Experience Management

Fontainebleau Enhances Guest Services With New Concierge Solution

A spectacular blend of Golden Era glamour and modern luxury, the famed Fontainebleau Miami Beach will be one of the first luxury properties to deploy a new cloud-based concierge solution. The solution, developed by Nuvola, […]