By Taylor Welsh, writer/engineer at AX Control From chatbots to robot assistants, the use of robots in the hospitality industry has become more widespread in recent times. The first time robots were used in hotel service […]
Starfleet Research, the leading provider of best practices IT research and recommendations for the hospitality industry, today announced the release of The 2019 Smart Decision Guide to Hotel Property Management Systems. It is available (click here […]
When it comes to generating actionable insights and driving continuous performance improvement, the right hotel BI tool can rightly be viewed as a game changer. This is true for two simple reasons. The first reason, […]
By Jeff Zabin, Managing Editor It wasn’t so long ago that hotel operators wanting to conduct data analysis had to rely on Excel spreadsheets. Unfortunately, entering massive amounts of data into a spreadsheet and then […]
According to recent estimates, two-thirds of all travel meetings and events programs will be fully consolidated by 2019. Today, according to GBTA research, 84% of travel managers and occasional planners use OTAs to shop groups […]
Maestro PMS has rolled out an advanced payment processing solution designed to make transactions safer and more convenient for independent operators and their guests. With the launch of its Payment Portal module, which engages guests […]
Today, hoteliers are becoming increasingly focused on data-driven personalization strategies. They are seeking ways to enhance the quality of the guest experience by understanding guests’ wants, needs, situations and preferences at a granular level and […]
Vail Resorts promises guests “an experience of a lifetime.” This is no easy feat, given the massive scale of its operations. With world-class properties that include such prestigious mountain resorts as Vail, Beaver Creek, Breckenridge […]
Red Lion Hotels Corporation, doing business as RLH Corporation, focuses on the franchising, management and ownership of upscale, midscale and economy hotels under the Hotel RL, Red Lion Hotel, Red Lion Inn & Suites, GuestHouse and Settle […]
A spectacular blend of Golden Era glamour and modern luxury, the famed Fontainebleau Miami Beach will be one of the first luxury properties to deploy a new cloud-based concierge solution. The solution, developed by Nuvola, […]
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