By Jeff Zabin, Managing Editor Guests have always expected star treatment, particularly from hotels in upscale categories. Today those expectations are through the roof. This is evidenced by the fact that guests now expect a […]
The Hotel Concord is a new 38-room boutique hotel that officially opened its doors for business in August of this year. The hotel located on the fourth and sixth floors of Capital Commons, which is […]
Boutique hotel group Firmdale Hotels has partnered with Duetto, hospitality’s only Revenue Strategy Platform, to drive revenue and growth across its exclusive Kit Kemp-designed portfolio of 10 properties in London and New York. Firmdale Hotels is privately owned […]
A comprehensive research study conducted by Starfleet Research, with underwriting support from Oracle Hospitality, aims to understand the current state of the hotel industry as it relates to the use of artificial intelligence (AI) in […]
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