Announcement

Outrigger Hotels & Resorts Inks Deal with OTA Insight

In an effort to improve revenue and distribution for its multi-branded hotels, resorts and condo properties in Hawaii and Pacific Asia, Honolulu-based Outrigger Hotels & Resorts has signed on with the cloud-based platform OTA Insight. […]

Market Research

6 Must-Have Technologies for Hotel Success

Starfleet Research,  the leading provider of best practices IT market research for the hospitality industry, in partnership with SkyTouch Technology, an independently-operated division of Choice Hotels International and provider of one of the most widely […]

Guest Experience Management

From Personalization to Next Generation Booking: Technology Trends Impacting Hotel Loyalty and The Guest Experience

By Doug Gaccione, Executive Vice President, Global Sales & Marketing, Switchfly Staring down 8 years of steady revenue growth, hotels, unlike other travel-sector companies, have earned some “breathing room” to invest in new technology and […]

Announcement

Zaplox Joins Forces WIth Northwind’s Maestro PMS, Offer Its Mobile Guest Experience Platform to Over 800 Hotels

Zaplox AB, a leading global mobile key and hospitality solution provider, today announced a new partnership with Northwind to offer its mobile guest experience platform as an integrated solution to the over 800 hotels using Northwind’s Maestro […]

Revenue Management

Billions and Billions? Hotel Data and Stars in the Cosmos

By Jeff Zabin, Managing Editor In terms of scale, the terminology one might use to describe the data set that is required to generate accurate guest room pricing decisions, even for a single large hotel, […]

Hotel Technology News

HTN Case Study: Edwardian Hotels Utilizes Next-Generation Sales and Catering

Edwardian Hotels London is a collection of 11 Radisson Blu Edwardian, London hotels in prime locations across London, Heathrow and central Manchester; The May Fair Hotel and a collection of restaurant and bar brands. The […]

Viewpoints

How Next-Generation Group Sales Features Automate the Proposal Process

By Debbie Carson, Associate Editor In the past, meeting planners would have to spend countless hours visiting properties, making phone calls, meeting with salespeople, and manually completing paperwork before receiving a formal proposal. Today, meeting […]