Travel Media Group Launches Hotel Reputation and Guest Relations System

Travel Media Group, a hotel marketing company and solution provider based in Maitlin, Florida, has launched an enterprise digital marketing system for hotel brands and management groups to more efficiently manage guest reviews and communication. The […]

CSR & Booking Solutions

Choice Hotels Launches “Openings Portal” For Its Hotel Franchisees

With the launch of its new Openings Portal, Choice Hotels International is simplifying and improving the process of opening a hotel for its franchisees. The advanced project management platform was designed to let Choice owners […]


ReviewPro Launches Its Guest Experience Improvement Suite for Hoteliers

ReviewPro today announced the launch of the Guest Experience Improvement Suite, a powerful set of tools and processes to help hoteliers to more effectively address the critical area of guest experience management. By collecting guest […]

AI / Robots

New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE […]

Market Research

New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience

According to a new research study conducted by Oracle Hospitality, 91 percent of hotel executives agree that mobile technologies are critical to improving guest experience and cultivating loyalty. But only 69 percent are confident in […]

AI / Robots

Lake of the Torches Resort Casino to Implement Ivy’s Smartconcierge

Casino properties are always looking for strategies and new ways to deliver frictionless guest service at every touchpoint. That being the case, Go Moment today announced that Lake of the Torches Resort Casino will be […]

AI / Robots

New Research on Hotel Technology Speaks to the Benefits of Voice Assistants

With Gartner predicting that by 2020, 85% of relationships with businesses will not require human interaction, it’s clear that hoteliers need to embrace artificial intelligence (AI) and the Internet of Things (IoT) today if they are going […]


Apple Core Hotels Selects Cendyn for Customer Relationship Management

Apple Core Hotels, a New York City-based hotel ownership and management company, has selected Cendyn’s eInsight CRM to provide customer relationship management across their portfolio of properties. Conveniently situated in the heart of Manhattan, Apple Core Hotels […]