Data and Analytics

Leveraging the Right Data for Hotel Business Intelligence

By Jeff Zabin The processing power embedded in today’s smartphones and tablets makes it possible to perform analytic tasks in the palm of your hand that only a few years ago would have required a […]

Hotel Technology News

Meliá Hotels: How Social Media Is Fueling the Brand’s Global Revenue Growth

Last month, Meliá Hotels International, the Spanish hotel chain with more than 350 hotels in 40 countries, announced that it achieved a 1.7 percent improvement in RevPAR performance globally last year. During that same period, […]

Announcement

M3 Unveils Its Business Intelligence Platform for Hoteliers

M3 today announced the launch of a new business intelligence platform called Insight. Replacing M3’s current operations management product, Insight is a fully integrated, self-service platform. It features user-driven interactive dashboards, mobile compatibility, ad hoc […]

Guest Experience Management

Agilysys Research Study Explores The Key Attributes of Guest Experience Management

Agilysys has released the research findings of a study the company conducted on Guest Experience Management. “Resort and hotel operators have long understood the importance of meeting or exceeding guest expectations. As these expectations evolve […]

Announcement

INTELITY to Power UK-based Hotel YOTEL’s Enterprise Mobile App

INTELITY announced today that YOTEL has selected its platform as a brand standard. YOTEL currently operates four airport hotels in London Gatwick, London Heathrow, Amsterdam Schiphol and Paris, Charles de Gaulle and five city centre […]