CSR & Booking Solutions

Packaging and Upselling in the Face of Alternate Lodgings

Following the latest iteration of HITEC in Minneapolis this year, one subtle trend that has crept into our collective hoteliers’ consciousness is that we now work in the accommodations business instead of the narrower hotel […]


With INTELITY and BluIP Integrated Platform, HoteI Guests Can Now Make Phone Calls Via In-Room Tablets

Guest engagement and staff management platform provider INTELITY announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions […]

Guest-Facing Technologies

How Mobile Key Helps Combat Human Trafficking

The National Center for Missing and Exploited Children reported over 23,000 endangered runaway children in 2018.  One in seven were likely victims of child sex trafficking.  80% of human trafficking victims are women and girls […]


Salto Joins Forces With Interel to Deliver BLE Wireless Lock Integration

Wire-free smart electronic locking solutions manufacturer SALTO Systems and INTEREL, an award-winning hospitality guest room management solution, have announced the integration of SALTO’s BLUEnet technology into INTEREL’s guest room control solutions, using BLE wireless radios […]


Hospitality Communications in the Digital Age

An epiphany occurred while researching my annual communications forecast—history is integral to future development.  Trends projected long ago are now past, yet they paved the way to the present and will set the stage for […]

Revenue Management

Coast Hotels Selects IDeaS to Improve Its Revenue Management Capabilities

Coast Hotels offers properties throughout British Columbia, Alberta, Saskatchewan, the Yukon, Washington, Oregon, California, Hawaii and Alaska. They own, manage and franchise properties in cities large and small, as well as resort destinations. As one of […]