Benefits of a Digital Hotel Compendium App and Website Solution

Since its inception in 2008, the app economy has grown enormously. In 2018 alone, there were 198 billion app downloads worldwide across all App Stores. With everyone bringing their own devices (BYOD) to your property, […]


Why Low Season Does Not Need to Mean Low Profits for Hoteliers

Property managers have a year-round responsibility to maximize revenue and while it’s happy days during high season, this time of year can be slim pickings for many hoteliers. But it doesn’t have to be this […]

Guest Experience Management

Medallia Acquires Zingle, A Leader in Hotel Guest Engagement, for $42 Million

Medallia has acquired AI-based guest engagement platform and messaging solution provider Zingle for approximately $42 million in cash. Zingle’s technology is used by many of the world’s leading hospitality and travel companies to deliver high-touch service. […]

Guest Experience Management

With More Than 80 Percent of Guests Using HCN Tablets, Hoteliers Are Increasing Revenues While Lowering Operational Costs

While the U.S. economy is experiencing its longest uninterrupted economic expansion in history, some experts are predicting it may end with a recession as soon as next year. If this forecast is true, hoteliers need […]

Success Stories

To Upgrade Its Communications Infrastructure, W Hotel Seattle Called on Zello

Part of Marriott Hotels & Resorts Worldwide, W Seattle is a high-rise retreat in downtown Seattle’s culture core. The hotel features 415 guest rooms, nine luxury designer suites, and two grand ballrooms, featuring several on-site […]


Angie Hospitality Integrates with Hotel IP-PBX Systems, Further Enhancing Its Virtual Assistant Technology Platform

Hospitality solution provider Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the seamless integration of its newly expanded line of Angie devices with hotel […]