Spotlight Interviews

Spotlight Interview: Diallo Powell, Founder & CEO at Curant

Diallo Powell is Founder & CEO at Curant, a mobile platform that enhances service, payment and promotions across multiple sectors, including hospitality. Curant’s mobile-first Property Experience (PX) product offers its property management partners a white-label […]

AI / Robots

5 Key Points For Using Technology to Improve Hotel Guest Communications

Hospitality will always be a people industry… at least for the foreseeable future. In the guest communications space, this means that nothing will make a customer feel more confident in a hotel’s follow-up activities than […]

Announcement

commingle:engage Rolls Out Hilton Hotels Social Media and TripAdvisor Guest Review Management Services

commingle:engage by Lodging Interactive, the hospitality industry’s premier provider of full-service social media marketing and guest reputation management services today announced the roll-out of its Hilton Hotels brand-compliant social media marketing and guest reputation management […]

Guest Experience Management

The Fiesta Americana in Mexico City Deploys Smart Hotel Room Technology from Enseo and Catapult Tech to Enhance the Guest Experience

The Fiesta Americana Viaducto Aeropuerto Hotel in Mexico City recently opened its doors and treated guests to a full suite of Enseo’s innovative smart hotel room technology. From streaming entertainment options to remotely managing their […]

Viewpoints

A Guide to Hotel Staff Safety Compliance and Panic Button Legislation

Kent Beck, the famed American software engineer and the creator of extreme programming, once said, “The business changes. The technology changes. The team changes. The team members change. The problem isn’t change, per se, because […]