Viewpoints

Driving Better Hotel Guest Experiences with SMS 

For every hotel, giving guests a great experience is essential. Not only to meet expectations, but also to manage any potentially brand damaging experiences before they make it online. Guests now expect smooth, personalized interactions […]

Announcement

New eBook from React Mobile Provides Actionable Insights into Hotel Staff Safety Measures and Policies

Hospitality safety technology provider React Mobile today announced the release of their insightful eBook, Panic Buttons are the #1 Must-Have Safety Technology in Hospitality. In line with new legislation surrounding improved standards for hotel employees, and […]

In the Spotlight

The Facebook Algorithm in 2020: What Hotels & Resorts Need to Know 

It’s no secret that organic Facebook marketing can be a little fickle for anyone with a business account on the platform. We’ve been seeing organic reach decline for more than five years, making it increasingly […]

In the Spotlight

The Impact of Smartphones on Hotel Guest Behavior

Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]

In the Spotlight

2019 in Review: The Year That Was Hotel Technology

Industry leaders will surely agree, 2019 was an exciting time for hospitality. On what seems to be an unrelenting path to innovation, hotels around the globe are implementing critical operational make-overs, while guests are leading […]

Success Stories

Nordic Choice Hotels Deploys Innovative Technology from MeetingPackage, Allowing Customers to Book Meeting Rooms Directly Through Its Website

Nordic Choice Hotels and hotel and meeting venues technology solution provider MeetingPackage has unveiled a revolutionary new way for Nordic Choice Hotels’ customers to book meeting rooms online through its direct website. Both parties share […]

Announcement

Revinate Launches Guest Data Platform to Help Hoteliers Increase Direct Bookings, Profits, and Guest Satisfaction

Hotel guest data management and intelligence solution provider Revinate has launched the industry’s first Guest Data Platform, purpose-built to aggregate, clean and deliver the richest guest profiles for hotels and property groups of all sizes. […]

Spotlight Interviews

Spotlight Interview: Erik Engel, Founder and CEO, NextPax

NextPax is known as one of the most advanced channel management technology providers for hotels, resorts, and vacation rentals worldwide. The need for a more unified and aligned platform model utilized by owners, managers, and […]

Viewpoints

Hotel Operations in The Cloud: Hoteliers Consider Their Options

Independent operators in 2020 have a decision to make. Many have older property management systems (PMS) that are fully depreciated, but their hotel software does not leverage current technologies, such as mobile browser or self-hosted […]