Success Stories

Hyatt Hotels Goes Live with 200th Installation of Shiji’s Infrasys Cloud POS

Hyatt Regency Orlando International Airport in Orlando, Florida Shiji Group has gone live with Shiji’s Infrasys Cloud point-of-sale solution, marking the 200th installation at Hyatt hotel properties. Shiji and Hyatt originally began working together in […]

Success Stories

RKS Hotels Group Utilizes PVNG Solution from Aptech to Streamline Accounting Processes for Two Canada Properties

Two RKS Hotels Group Ltd. properties in Alberta, Canada, will go live with PVNG by Aptech this month. The enterprise accounting solution will automate all general ledger, accounts payable, statistics, financials, and bank reconciliation processes […]

In the Spotlight

Is Hospitality Moving Towards Zero-Touch with Service Automation?

With each new technological breakthrough and innovation, what once may have seemed dystopian or impossible is now simply a modern-day reality. Let’s take, for example, Amazon Go stores, which allow patrons to select the products […]

Viewpoints

The Perfect Storm of Challenges for Hotel Sales

Group business is coming back strong, partly due to virtual events’ inability to capture the magic of IRL experiences. Studies show that group-lodging demand has rebounded this year, and group business in 2023 is expected […]

In the Spotlight

How a Top Hotelier Redefines Luxury with the Inclusion of Technology

As a hotelier, you know there are many ways to define luxury. From a property’s physical space to its service culture standard, there’s no question that luxury lives in the details. But can you define […]

Market Research

Research: First-Party Data Strategy Results in Revenue Lift for 81% of Hoteliers

A new research study, conducted by Benchmark Research Partners with global hotel executives, sought to understand how hotel marketers are thinking about and using first-party data to inform go-to-market efforts. The survey, commissioned by digital marketing […]

Viewpoints

Unlocking the Potential of the Metaverse for Hotel Event Planning

Though it should need no introduction, let us begin by introducing the metaverse – an immersive world of virtual reality which originated in science fiction and is set to become the next iteration of the […]

Solution Provider News

Selfbook Secures Strategic Investment for Its Hotel Payment Software Platform

Hotel payment software platform Selfbook has closed a strategic investment from Amex Ventures. The investment follows a $40 million Series A and A+ round completed earlier this year. While the size of the latest investment […]