In the Spotlight

How Technology as Core Infrastructure Is Redefining the Hotel Operating Model

Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders scaling boutique portfolios into […]

Sponsored Content

How Hotels Are Using Uber for Business to Deliver Better Guest Experiences While Reducing Transportation Costs

Transportation has always been a critical part of the hotel guest journey. From airport arrivals to local dining and event travel, mobility shapes first impressions and overall satisfaction. Yet traditional approaches such as hotel shuttle […]

Hotel Technology News

Marriott Advances Technology Migration as AI Strategy Moves Into Deployment

Marriott International is accelerating one of the most ambitious technology overhauls in its history, committing $1.1 billion in investment spending in 2026, with more than one-third directed toward digital and technology transformation. During the company’s […]

Success Stories

Mandarin Oriental Grows Room Service Revenue 54% With IRIS Mobile Ordering

IRIS, the global market leader in digital F&B and guest experience solutions for hotels, has announced outstanding year-on-year growth with Mandarin Oriental, one of the world’s most luxurious hotel operators. Over the past year, Mandarin […]

Sponsored Content

Top 7 Greek Islands Travelers Must Visit When Island Hopping

Greece’s stunning archipelago offers travelers an incredible opportunity to explore diverse islands, each with its own unique character, history, and natural beauty. With over 200 inhabited islands scattered across the Aegean and Ionian seas, choosing […]

In the Spotlight

Why Hotel Technology Is Finally Breaking Up With Fragmented Systems

For years, hotel technology evolved through a gradual accumulation of systems. A PMS sat at the center, with layers added over time for distribution, revenue management, reputation, guest messaging, upsells, housekeeping, payments, digital check-in, keyless […]

Sponsored Content

Wandering the Ancient Streets of Lisbon, Portugal Like a Local

Getting lost in Lisbon’s historic neighborhoods is not just acceptable—it’s practically mandatory. The Portuguese capital rewards those who abandon their maps and surrender to the maze of cobblestone alleys, azulejo-covered walls, and unexpected viewpoints that […]

Sponsored Content

How to Experience the Best of Buena Vista Rafting on the Arkansas River

The Arkansas River cuts through the heart of Colorado’s Rocky Mountains, creating one of the most spectacular whitewater rafting destinations in North America. Nestled along this legendary waterway, the town of Buena Vista serves as […]

Hotel Technology News

Accor Adds Conversational AI to Its Guest Planning and Direct Booking Strategy

Accor has launched its ALL Accor app within ChatGPT, enabling travelers to search the group’s global hotel portfolio using natural language, see pricing and loyalty member rates, and then complete bookings through Accor’s own platform. […]