Award-winning Ocean Edge Resort & Golf Club expands its two-year partnership with Travel Outlook, The Premier Hotel Call Center™, to personalize the hotel reservation experience from the first guest call There is no single way […]
IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has revealed how The Westin Kierland Resort & Spa is transforming its food and beverage operations with IRIS Mobile Dining – […]
Hotels have never suffered from a shortage of reports. We have reports about revenue, labor, guest scores, maintenance, sales, breakfast, channel mix and — on a good day — a report explaining why another report […]
Following nearly a year of development and use in its own operations, BNO Travel is making BNO Service available as a commercial software product for hotels, destination companies and lodging providers. Visit Stranda has signed […]
CADD Emirates Computer Trading and Hotelworld.ai have signed a strategic partnership agreement during marking the beginning of a collaboration that will accelerate the adoption of AI-powered hospitality solutions across the Middle East. The agreement, formally […]
Hotels rarely suffer from a shortage of beverage data. The point-of-sale system records what was sold. Inventory tools show what was purchased and counted. Recipe files calculate what should have been consumed. Scheduling platforms record […]
A hotel guest rarely experiences a property as separate departments. They see one journey: booking, checking in, ordering breakfast, paying at the bar, using the spa, and settling the final bill. Behind the scenes, however, […]
Guest reviews used to be read one at a time, by a person who could tell when a phrase meant more than its literal words. That job now runs largely on AI: sentiment scoring to […]
Picture an independent hotel that already knows which dates are soft. The revenue system has flagged them. Marketing can launch something within hours. The booking engine is working and the CRM is collecting names. Two […]
A hotel’s energy bill gets picked apart room by room. Lighting gets audited. HVAC gets modelled, benchmarked, sometimes rebuilt from scratch. The walk-in fridge in the back of house rarely gets the same attention, and […]
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