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Top Stories - 9.2.2020

Why Now is the Time for Hotels to Invest in Advanced Technology Solutions

Why Now is the Time for Hotels to Invest in Advanced Technology Solutions
The COVID-19 pandemic has required the hospitality sector to think proactively in order to preserve the health and safety of its employees. Most staff members spend the majority of their shifts in what are considered high-risk settings while interacting with guests, cleaning rooms, transporting luggage, serving restaurant patrons or working in kitchens. In that sense, it’s exceedingly difficult for hotels …

Why Hoteliers May Want to Step Up Their Game on Security Technology

Why Hoteliers May Want to Step Up Their Game on Security Technology
Contactless technologies became mission critical as a way to solve many of the issues created by the coronavirus crisis. As we transition from the pandemic into the next normal of semi-permanent viral safety upgrades and the dominance of regional travel, it’s important to consider the long-term ramifications of so many people furloughed or unemployed by the pandemic. Within the hospitality …

How New Safety and Cleaning Technologies Can Help Hoteliers Restore Group Confidence

How New Safety and Cleaning Technologies Can Help Hoteliers Restore Group Confidence
The stats from the summer of Covid show on a very broad level that leisure can be quite nimble to a staged reopening of hotels and borders. Groups and corporate guests are still a huge question mark, and many properties will need a strong answer in the next couple months if they are to restore confidence in these segments to …

6 Best Practices for Protecting Your Hotel Employees and Guests During the Pandemic

6 Best Practices for Protecting Your Hotel Employees and Guests During the Pandemic
Deciding to close or remain open during a pandemic can be one of the most difficult decisions a hotel company will ever have to make, especially if multiple assets are involved. Many factors need to be analyzed, including the financial, brand, and human resources sides of the business to determine which action is the most fiscally responsible. At SIXTY Hotels, …

The Autumn of Covid Is the True Test for Your Hotel CRM

The Autumn of Covid Is the True Test for Your Hotel CRM
The tumultuous period during and in the immediate aftermath of COVID-19 lockdowns saw the rise of contactless technologies to meet the new mandate for viral safety as well as the search for staycation or drive-to customers using a myriad of digital channel strategies. Now that we are approaching the end of peak season summer travel, and much of the ‘revenge …
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MCR Acquires Hotel Property Management Solution Provider StayNTouch for $46 Million Following Shiji Group Divestment

MCR Acquires Hotel Property Management Solution Provider StayNTouch for $46 Million Following Shiji Group Divestment
MCR, which ranks as the fifth-largest hotel owner-operator in the United States, with a $3.0 billion portfolio of 92 premium-branded hotels, has announced that it will acquire StayNTouch, a popular cloud-based hotel property management system and contactless solutions provider, for $46 million. StayNTouch, which is based in Bethesda, Maryland, has an unusual history. It was acquired in September 2018 by …

McDreams Hotel Group Deploys Infor EzRMS to Automate Its Revenue Management Capabilities

McDreams Hotel Group Deploys Infor EzRMS to Automate Its Revenue Management Capabilities
Hospitality cloud software provider Infor is equipping the family-owned McDreams hotel group with Infor EzRMS, its powerful cloud-based revenue management solution. Infor EzRMS uses deep learning AI to provide enhanced revenue management functionalities and helps to improve guest service. Founded in 2009, the McDreams group offers low-budget designer rooms in a compact space with a high level of comfort. The …

Hotelogix Merges with AxisRooms and RepUp to Form Integrated Hotel Tech Platform for Operations, Distribution, Reputation and Marketing Automation

Hotelogix Merges with AxisRooms and RepUp to Form Integrated Hotel Tech Platform for Operations, Distribution, Reputation and Marketing Automation
When it comes to consolidation of hotel technology solution providers, the whole may be larger than the sum of its parts, especially in these challenging times. That's clearly the hope of Hotelogix, which offers a popular cloud-based hotel PMS solution designed to automate operations, increase booking and boost revenue, AxisRooms, a channel management and travel distribution company, and RepUp, a guest …

Hotels Deploy the Best of Google with Volara-Enabled Contactless Guest Engagement and Room Controls Solution

Hotels Deploy the Best of Google with Volara-Enabled Contactless Guest Engagement and Room Controls Solution
A partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversational interactions between hotel guests and staff. Running on the Google Nest Hub, guests may ask the popular voice assistant to make calls, play music, watch …

Interface Security Systems Makes Its Remote Video Monitoring Services Affordable for More Hotels and Resorts With New Low-Cost Package

Interface Security Systems Makes Its Remote Video Monitoring Services Affordable for More Hotels and Resorts With New Low-Cost Package
Interface Security Systems, a leading managed service provider delivering business security, managed network, and business intelligence solutions to distributed enterprises, today announced it is expanding its Interactive Remote Video Monitoring services with a new highly-affordable Virtual Security Guard Monitoring package ideally suited to the needs of hotels and resorts. With installation costs starting at just $2,500, businesses of all sizes …

Kallpod Launches Kontactless™ Mobile Food Ordering and Payment Solution at Select Hotel Locations

Kallpod Launches Kontactless™ Mobile Food Ordering and Payment Solution at Select Hotel Locations
Kallpod, a leading hospitality tech provider that facilitates real-time engagement between guests, service staff, and internal teams, has announced that Kontactless™ is now available at select Hyatt, Courtyard Marriott, and Hilton locations, among others. Using QR code technology, Kontactless allows customers to place orders for food, beverages, and merchandise, which can be delivered to where the customer is sitting. Kontactless …

Saba Rock Resort Partners with Agilysys to Improve the Guest Journey, Increase Revenue and Enhance Efficiency

Saba Rock Resort Partners with Agilysys to Improve the Guest Journey, Increase Revenue and Enhance Efficiency
Saba Rock, an iconic resort island destination located in the middle of the British Virgin Islands, attracts sailors, adventurers, yachtsmen, divers, kite-surfers and vacationers. With a uniquely relaxed island atmosphere, stylish gastronomy and beach-chic accommodations, guests at Saba Rock will have every opportunity to enjoy barefoot-luxury living at the island resort. Opening in early 2021, Saba Rock looked to Agilysys’ …

Research: 80% of Hotel Guests Would Download an App to Check In and Out

Research: 80% of Hotel Guests Would Download an App to Check In and Out
According to a new research study from hotel technology solution provider Criton, 80% of hotel guests would download a hotel app that would enable them to check-in, check-out and get all information about the hotel. Only 8% of guests now would feel comfortable to check-in and check-out at a public kiosk. Almost half (47%) of the survey respondents indicated that …
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