Hotel Technology News

Viewpoints

How Lotte New York Palace is Utilizing Robotic Massage Technology to Unlock Value for Hotel Guest Wellness

If you would have asked us a year ago whether or not a robotic massage would work at a hotel wellness center, our answer would have been, “Only rarely.” Our judgment didn’t completely rule out [...]
Success Stories

Zenitude Hôtel-Résidences Selects Mews to Help the Company Manage and Scale Its Growing Portfolio of 40-Plus Properties

Mews, the industry-leading hospitality cloud, has been chosen by Zenitude Hôtel-Résidences group to manage its growing portfolio of over 40 properties in France. Zenitude is a French aparthotel group that welcomes travelers for short and [...]
Success Stories

ShriGo Hotels Deploys mycloud PMS to Enhance Guest Satisfaction and Enable Real-Time Centralized Management

ShriGo Hotels, one of India’s fastest-growing hotel chains, has chosen mycloud PMS to streamline operations and enhance the guest experience across its roster of properties. ShriGo Hotels decided after identifying the limitations of their outdated [...]
Announcement

Event Temple Launches Services Marketplace to Connect Hoteliers with Expert Consultants and Advisors

Event Temple, a leader in hotel and venue management software, has launched a new Services Marketplace designed to connect hoteliers with top-tier consultants and advisors. The platform aims to help hotels by offering direct access [...]
Announcement

Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”

Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI. Unveiled at Cloudbeds’ Passport [...]

Hilton Harnesses the Power of Technology to Improve Accessibility for Blind and Low Vision Guests

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Hilton is taking an innovative step towards creating a more inclusive and accessible travel experience for guests who are blind or have low vision. The company has partnered with Be My Eyes, a free mobile [...]
IHG Explores Innovative Eye-Tracking Technology as Way to Personalize and Enhance the Guest Experience

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Hilton Brings Hospitality to the Stars with Unveiling of Starlab Space Station Design

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Mews Secures $100 Million to Fuel Global Expansion and Accelerate Strategic Acquisitions of Hotel Technology

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Mews, the Amsterdam-based hospitality cloud company, has secured $100 million in financing from Vista Credit Partners, a subsidiary of Vista Equity Partners specializing in enterprise software and technology investments. This investment follows closely on the [...]
Hotel Engine Secures $140 Million Investment to Expand Its Platform for Business Travelers Beyond Hotel Bookings

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Userguest Raises $2.4 Million to Expand Its Hotel Direct Revenue Platform

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How Hotels Can Harness the Power of AI to Embrace the Future of Guest Experience

The year is 2024, and the question of whether artificial intelligence (AI) has a place in the hospitality industry is no longer up for debate. The evidence is clear: AI is already transforming the way hotels operate and interact with their guests. Statista reports that over 65% of hotels globally have already invested in AI-powered revenue management systems, a testament to the widespread recognition of AI’s potential to revolutionize the sector. The impact of automation on the hospitality industry is undeniable. For years, this industry has relied heavily on human interaction for smooth operations and exceptional guest service. However, the landscape is shifting. AI is now stepping in to streamline and improve various aspects of service, freeing up human staff to focus on more complex and personalized interactions. AI-Powered Personalization: Catering to the Modern Traveler One of the most significant benefits of AI in hospitality is its ability to create [...]

Stay Smart, Keep Current

How Lotte New York Palace is Utilizing Robotic Massage Technology to Unlock Value for Hotel Guest Wellness

Zenitude Hôtel-Résidences Selects Mews to Help the Company Manage and Scale Its Growing Portfolio of 40-Plus Properties

ShriGo Hotels Deploys mycloud PMS to Enhance Guest Satisfaction and Enable Real-Time Centralized Management

Event Temple Launches Services Marketplace to Connect Hoteliers with Expert Consultants and Advisors

Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”

Hotel Technology News

Hilton Harnesses the Power of Technology to Improve Accessibility for Blind and Low Vision Guests

Solution Provider News

Mews Secures $100 Million to Fuel Global Expansion and Accelerate Strategic Acquisitions of Hotel Technology

How Hotels Can Harness the Power of AI to Embrace the Future of Guest Experience

How Lotte New York Palace is Utilizing Robotic Massage Technology to Unlock Value for Hotel Guest Wellness

Zenitude Hôtel-Résidences Selects Mews to Help the Company Manage and Scale Its Growing Portfolio of 40-Plus Properties

ShriGo Hotels Deploys mycloud PMS to Enhance Guest Satisfaction and Enable Real-Time Centralized Management

Event Temple Launches Services Marketplace to Connect Hoteliers with Expert Consultants and Advisors

Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”

iGMS Launches AI-Powered Messaging Tool to Streamline Guest Communication for Vacation Rental Property Hosts

Hilton Harnesses the Power of Technology to Improve Accessibility for Blind and Low Vision Guests

IHG Explores Innovative Eye-Tracking Technology as Way to Personalize and Enhance the Guest Experience

Hilton Brings Hospitality to the Stars with Unveiling of Starlab Space Station Design

Spotlight Interview: Leah Rankin, Chief Product Officer at SiteMinder

Market Research

Research: More than Three-Quarters of Guests Will Stay at Hotels with Automated Front Desk or Self-Service Kiosks

Viewpoints

How Lotte New York Palace is Utilizing Robotic Massage Technology to Unlock Value for Hotel Guest Wellness

Spotlight Interviews

Spotlight Interview: Leah Rankin, Chief Product Officer at SiteMinder