Hotel Technology News

Announcement

Appetronix Brings Fully-Autonomous Kitchens to Hotels, Enabling 24/7 Foodservice with Zero Staff

Appetronix, a rapidly emerging leader in food robotics, is unveiling the next phase of its fully-autonomous kitchen platform, redefining how quick-service restaurants (QSRs) operate at scale. Following the successful launch last week of a fully-autonomous [...]
Success Stories

Fidelis Hospitality Achieves Operational and Commercial Excellence Following Migration to SIHOT Hotel Solutions

fidelis hospitality, an owner-managed hotel group operating branded properties across Germany, has successfully transformed its operations using SIHOT’s portfolio of hospitality management solutions. SIHOT, one of the leading hotel management systems, has delivered a fully [...]
Spotlight Interviews

Spotlight Interview: Motti Tadmor, SVP and Head of Hospitality at IBS Software

When IBS Software appointed Motti Tadmor as Senior Vice President and Head of Hospitality last month, it marked more than a leadership change; it signaled a new chapter in the company’s push to redefine how [...]
Weekly Recap

Hotel Technology News Recap: Week of June 15, 2025

Last week marked a pivotal moment for hospitality technology, as the landscape was reshaped by announcements of AI-powered tools, native integrations, and breakthrough innovations revealed at HITEC 2025 in Indianapolis (June 16–19). Canary Technologies closed [...]
Viewpoints

Why Luxury Hotels Must Redefine Emergency Preparedness with Tools, Training, and Technology

How often do hotels have to deal with emergency and crisis situations? Unfortunately, they are more common than many people realize. The hospitality industry is a masterclass in orchestrated complexity — managing thousands of daily [...]

Wyndham Unveils AI-Driven Platform to Streamline Hotel Guest Engagement and Staff Workflows

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Wyndham Hotels & Resorts used the occasion of its 2025 Global Conference in Las Vegas to announce a series of new technology initiatives aimed at improving operational efficiency, supporting franchisee success, and enhancing the guest [...]
Radisson Sets Industry Benchmark with Verified Net Zero Hotel Conversions

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Minor Hotels Accelerates Digital Transformation with Unified Masterbrand and Integrated Technology Ecosystem

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Canary Technologies Raises $80 Million to Expand Its Global Presence and Enhance AI-Powered Hotel Solutions

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Canary Technologies has raised $80 million in Series D funding to accelerate its global expansion and deepen its leadership position in AI-powered hotel guest technology. The round was led by Brighton Park Capital with continued [...]
Sabre Sells Hotel Technology Division to TPG for $1.1 Billion in Strategic Refocus

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ROH Secures $9.2 Million to Expand Its Sales and Payment Automation Platform for Hotels

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A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication

Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication. According to HotelTechReport’s research in The 2025 State of Guest Tech Report: 70% of guests find chatbots helpful for simple inquiries, signaling growing comfort with AI-driven service for routine tasks like Wi-Fi requests or room service orders. 58% believe AI can improve their hotel stay, especially when it anticipates their needs and offers personalized recommendations like upsells via mobile check in software. And nearly half of guests now use technology other than the phone to order room service, showing a clear shift in how travelers prefer to interact with hotels. So while guest behavior is changing, many hotels still struggle with high call volumes, missed inquiries, and limited staff availability—especially during peak periods or after hours. [...]

Stay Smart, Keep Current

Appetronix Brings Fully-Autonomous Kitchens to Hotels, Enabling 24/7 Foodservice with Zero Staff

Fidelis Hospitality Achieves Operational and Commercial Excellence Following Migration to SIHOT Hotel Solutions

Spotlight Interview: Motti Tadmor, SVP and Head of Hospitality at IBS Software