This article is excerpted with permission from the new research report IoT Security: Best Practices of Top-Performing Hotels and Resorts, independently produced by Starfleet Research, with underwriting support from global cybersecurity leader Palo Alto Networks. The hotel industry is undergoing a major transformation propelled by technology, including the widespread adoption of Internet of Things (IoT) devices, defined as physical objects that are embedded with sensors, software and network connectivity. Today, hotels, resorts, and other lodging properties of all sizes and categories are harnessing the power of these devices to elevate the guest experience. IoT technology is enabling hotels to create a guest experience that is increasingly seamless, immersive, and tailored to individual preferences, resulting in enhanced guest satisfaction and loyalty. But the impact of IoT technology goes far beyond improving the quality of the guest experience. It also enables hoteliers to identify and rectify operational inefficiencies and improve overall operational performance, [...]