Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at HotelTechReport, hotels are adopting AI solutions not just for guest-facing interactions, but across every key departmental function—sales, marketing, revenue management, finance, operations, food & beverage (F&B), and meetings, incentives, conferences, and exhibitions (MICE). By automating mundane tasks, offering deep data insights, and predicting trends in real time, AI helps hoteliers elevate service, streamline workflows, and ultimately drive profitability. Below is an in-depth look at how AI is transforming each department, including specific examples cited by industry observers at HotelTechReport. Guest Experience Personalized Journeys and Real-Time Engagement From the moment a guest starts browsing a hotel’s website, AI can personalize their journey. Analysts at HotelTechReport note that advanced recommendation engines adapt homepage content, room suggestions, and packages in real time, based on browsing [...]