Viewpoints

How Outdated Legacy Systems Can Limit Your Hotel’s Revenue Potential

Despite its fast pace, the hospitality industry has a reputation for being resistant to change when it comes to updating platforms and processes. Many hotels continue to rely on outdated legacy systems that may have […]

Viewpoints

How to Create a Personalization Strategy for Your Hotel

In findings by a customer data platform provider Twilo Segment, more than half of customers (56%) are more likely to return after receiving a personalized experience. According to the same report, even though the economy […]

In the Spotlight

Advanced Hotel Technology Starts with a Tailored Solution

Hospitality technology played a role in transforming the hotel industry long before the pandemic. Even more so today, through the impact of rising costs in operations, labor challenges, and shifts in customer needs, technology is […]