Viewpoints

Key Takeaways From the Direct Booking Summit

With over 360 attendees, the Direct Booking Summit, which took place October 22-23 in Miami, Florida, exceeded all expectations with an outstanding lineup of speakers, putting a spotlight on the biggest challenges facing hotels of […]

AI / Robots

Is Your Hotel Budgeting for Voice Technology?

Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year.  Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]

In the Spotlight

Why AI-Powered Hotel Revenue Management Is Taking The Hospitality Industry By Storm

Automation has become the driving force in the evolution of revenue management. Leveraging advances in artificial intelligence and machine learning, the best of today’s solutions make pricing decisions and rate updates automatically. This allows revenue […]

Guest-Facing Technologies

How Hoteliers Can Use Conversational Marketing To Beat the Competition

Much has been said and written about conversational marketing and how future marketers will be required to master this consumer engagement technique in order to be successful. Clearly, the hospitality industry is well-positioned to leverage […]

Viewpoints

Benefits of a Digital Hotel Compendium App and Website Solution

Since its inception in 2008, the app economy has grown enormously. In 2018 alone, there were 198 billion app downloads worldwide across all App Stores. With everyone bringing their own devices (BYOD) to your property, […]

CRM

Why Low Season Does Not Need to Mean Low Profits for Hoteliers

Property managers have a year-round responsibility to maximize revenue and while it’s happy days during high season, this time of year can be slim pickings for many hoteliers. But it doesn’t have to be this […]

Hotel Panic Button - Hotel Technology News
In the Spotlight

Hoteliers: Are You Loud Or Silent In The Panic Button Debate?

It seems like out of nowhere, electronic safety devices (ESDs) have gone from aspirational trend to legislated mandate for hotels. But when you think of it, it’s been a long time coming. For practically the […]