Viewpoints

How Technology Can Facilitate Social Distancing and Help Hotels Stay Healthy

The global coronavirus pandemic will likely change aspects of the hospitality business forever.  Travelling (especially routine business travel) has always presented challenges to staying healthy – one reason business travelers tend to get sick more […]

Viewpoints

Rescuing Room Service with In-Room Tablets

Room service operations is a real pain in the asset. Current models operate at a loss as guest complaints about long wait times, subpar food, and high prices continue to rise. Despite their displeasure, guests […]

Property Management Systems

The Evolution (Past, Present and Future) of Hotel Property Management Systems

For modern hoteliers, the trajectory of Property Management System (PMS) innovation defines the trajectory of their hotels. And yet, legacy PMS vendors have failed to adopt a truly innovative approach. Rather than forging ahead of […]

Guest Experience Management

Tablets are the Command Center of the Hotel Room … Not Apps, Not TVs

Five years ago, Hotel News Now took out its crystal ball and made some trend predictions for 2020. One prediction dealt specifically with the guestroom. According to the 2020 Hotel Trend Report, “guests will be […]

Viewpoints

Why Beacons are the Future of Hotel Employee Safety Technology

By now, we’re probably all familiar with the famous three L’s of real estate: location, location, location. But the 3 Ls can apply to hotel worker safety as well. As greater compliance and safety standards […]