Viewpoints

How Humanoid AI Agents Are Redefining Hospitality in a Competitive Market

Across the global hospitality landscape, a new generation of humanoid AI agents is moving from concept to reality. As hotels face fierce competition and rising guest expectations in 2025, these intelligent machines are moving past […]

Viewpoints

Why the Agentic Future is Going to Make Hotel Distribution Unrecognizable

Artificial intelligence isn’t just another technological innovation: it’s a new way of searching and booking trips that is not only transforming the entire booking funnel but also how major OTAs will capture this new traveler. […]

Viewpoints

Why Digital F&B Ordering Should Be on Every Hotel’s 2026 Budget Agenda

As hotels prepare their budgets for 2026, leaders are under pressure to maximize returns on every investment. Today’s operators are looking for solutions that don’t just cut costs – they drive measurable revenue, streamline operations, […]

Viewpoints

How Effective Digital Displays Can Drive Hotel Revenue

Hotels have long relied on strong visual presentation to capture guest attention and communicate their services effectively. In today’s competitive hospitality environment, digital displays have become more than simple information boards. They are now strategic […]

Viewpoints

Why Transparency Matters in Hotel Technology Buying

Choosing hotel software has always been fraught with risk. The stakes are high—systems influence revenue, guest satisfaction, and operational efficiency—yet buyers often lack the data to distinguish between strong products and weak ones. Economists call […]

In the Spotlight

How Technology Can Help Hotels Reveal the Gap Between Stated and Real Guest Needs

The couple at the front desk smiled politely as they checked into your property. “Everything looks lovely,” they assured your staff. Yet three days later, their online review mentioned “disconnected service” and “outdated processes” that […]