An epiphany occurred while researching my annual communications forecast—history is integral to future development. Trends projected long ago are now past, yet they paved the way to the present and will set the stage for […]
For decades, hoteliers have looked to technology to help measure and forecast demand so they could dynamically price their rooms accordingly. With data at their fingertips, hoteliers could make smart pricing decisions to capitalize on […]
Artificial intelligence has been disrupting and transforming various industry sectors for years. While the hospitality industry as a whole may not have been at the forefront of AI-enabled technology adoption, hotel operators are now paying […]
GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they manage, including Best Western, Ibis, […]
Outsourcing audiovisual services to a third-party provider has its advantages but is not always the right choice for every facility. Hotels and conference centers that provide standard presentation and voice reinforcement services often choose to […]
Whether you run small boutique hotels or a series of larger chains, you have a great deal of responsibility to keep day-to-day operations running smoothly. You’re consistently looking to boost your bottom line, enhance customer […]
Outsourcing audiovisual equipment is by far the dominant model in the hotel industry, especially in large hotels that cater to convention business. It is also the norm in standard business hotels that cater to group […]
From standalone software components to a centralized and integrated system that encompasses all hotel functions. From manual management to automated management of hotel operations. From rudimentary data analysis to robust analysis that yields actionable insights […]
Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer […]
Summer is without a doubt the busiest travel season of the year – last year 42 million Americans traveled on Memorial Day weekend alone. With a significant number of vacationers checking in and out of […]
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