Viewpoints

How Hoteliers Can End the Inefficiencies of Videoconferencing

Back in March or April 2020 when the shelter-at-home orders abruptly disconnected most of us from our office commutes and camaraderie with our fellow hoteliers, regrouping online for videoconference meetings made sense as a triage […]

Viewpoints

Unity in the Hotel Workplace: How to Unite Disparate Team Members

In addition to the large human cost that COVID-19 has had on the world, its effect on the hospitality industry has been unprecedented.  Because COVID has taken more jobs out of the office and further […]

Viewpoints

The Next Normal of Managing Hotel Group Contracts through Technology

Once states and countries have wrangled in their COVID-19 second waves and start to reopen borders (and distribute vaccines), confidence will inevitably reach a point where groups will book again. But the world of MICE […]

Viewpoints

Leveraging PMS Technology Integration to Increase Hotel Revenues in 2021

Budget season for hotels this year is a tedious affair with COVID-19 hindering us from using previous year’s data and operational playbooks to accurately forecast for 2021. Despite the widespread uncertainty from the coronavirus, we […]

In the Spotlight

A Hotelier’s Guide to Surviving the Pandemic: 10 Ground-Breaking Technologies

“The timeframe over which demand recovers—especially in the U.S.—is less important than the manner in which we’ve prepared to continuously adapt to whatever conditions we face.” – Hyatt Hotels Corporation President and CEO Mark Hoplamazian […]

Viewpoints

Why Hotel Technology Tradeshows Are Now More Vital Than Ever

The need for viral safety has made technology inescapable for hotels. With all the new protocols for self check-in, mobile room keys, physical distancing, contact tracing, prearrival virus screenings (staff and guests), contactless transactions and […]