Data and Analytics

Why Hotels Must Prioritize IT Performance

By James D’Arezzo, CEO of Condusiv Technologies Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end […]

AI / Robots

How AI-Powered Hotel Messaging Helps Fuel the Guest Journey

By HTN Staff Friction is desirable in many circumstances. Land vehicles, for example, need friction in order to accelerate and decelerate. When it comes to guest satisfaction, however, friction is rarely desirable and hotels strive […]

Data and Analytics

Leveraging the Right Data for Hotel Business Intelligence

By Jeff Zabin The processing power embedded in today’s smartphones and tablets makes it possible to perform analytic tasks in the palm of your hand that only a few years ago would have required a […]

AI / Robots

How Augmented Reality Technology is Shaping the Hotel Industry

By Kelly Potter, Marketing Associate, Transcendent It’s not surprising that facilities from various industries are diving into Augmented Reality (AR) as a tool to increase customer satisfaction and to increase their bottom line. One industry […]