Guest-Facing Technologies

Mobile Apps Usage a Focus of New Lodging Survey

The American Hotel & Lodging Association (AHLA) has released the results of its Lodging Survey, a detailed assessment of advancements in amenities, guest services, sustainability and technology, in addition to other industry trends. The 2018 […]


INTELITY Secures $44 Million to Expand Its Hotel Guest Engagement and Staff Management Platform

Since it inception, the stated mission of INTELITY has been to provide customers with the most direct and advanced connection to their guests, while also supporting back-of-house operations and business intelligence. The company, based in Orlando, Florida, […]

Guest Experience Management

With a History of Technology Innovation, Vail Resorts Launches Digital Mountain Assistant

Vail Resorts promises guests “an experience of a lifetime.” This is no easy feat, given the massive scale of its operations. With world-class properties that include such prestigious mountain resorts as Vail, Beaver Creek, Breckenridge […]