Hotel Technology News

Hotel Technology News

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and [...]
Viewpoints

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production costs were high, media buys were structured for large national advertisers, and the targeting [...]
Viewpoints

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

The hospitality industry likes to talk about sustainability as if it were a breakthrough. What’s actually happening is long overdue: eco-friendly technology is finally being pulled out of marketing decks and forced into the operational [...]
Hotel Technology News

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether artificial intelligence can help manage that balance more effectively without diminishing the human element that defines [...]
Announcement

Mews Debuts Business Intelligence Tool to Turn Hotel Data Into Actionable Insights

Mews, the operating system for hospitality, has launched Mews Business Intelligence (Mews BI), a native data and analytics product delivering instant, actionable AI-insights for hoteliers. Built directly into the Mews operating system, Mews BI gives [...]

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Comments Off on Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and [...]
Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Comments Off on Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models
Minor Hotels Rebuilds Its Technology Foundation as the Industry Shifts Toward Real-Time Intelligence

Comments Off on Minor Hotels Rebuilds Its Technology Foundation as the Industry Shifts Toward Real-Time Intelligence

Lobby Raises $2.2 Million to Streamline Hotel and Group Travel Bookings

Comments Off on Lobby Raises $2.2 Million to Streamline Hotel and Group Travel Bookings

Lobby, a Zurich-based travel technology startup founded in 2025 by Romy Abbrederis, Alex Mugrauer, and Muhammad Abdullah, has raised $2.2 million in funding from Founderful. While the funding amount is relatively modest, the company is [...]
S4BT Acquires HotelHub to Expand Global Corporate Hotel Booking Platform

Comments Off on S4BT Acquires HotelHub to Expand Global Corporate Hotel Booking Platform
Canary Technologies Adds OpenKey Assets to Deepen Mobile Key and Hotel Guest Access Strategy

Comments Off on Canary Technologies Adds OpenKey Assets to Deepen Mobile Key and Hotel Guest Access Strategy

How AI Is Teaching Hotel and Resort Operators About Their Guests

Most hotel operators rely on standard methods to understand guests, such as surveys, comment cards, online reviews, and conversations at the front desk or in the lobby. These inputs matter, but if we are honest, they only tell us part of the story. Guest surveys capture a small percentage of the people who actually stay with us. The people who respond are usually either extremely happy or extremely frustrated. The middle majority rarely fills them out. That means operators spend a lot of time making decisions based on a thin slice of feedback. AI is allowing something different to emerge. Most operators initially think about AI in a very practical way. Can it answer the phone 24 hours a day? Can it help guests quickly find information? Can it reduce pressure on the front desk when everyone calls at the same time? All of this is valuable, but what is [...]

Stay Smart, Keep Current

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Mews Debuts Business Intelligence Tool to Turn Hotel Data Into Actionable Insights

Hotel Technology News

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Solution Provider News

Lobby Raises $2.2 Million to Streamline Hotel and Group Travel Bookings

How AI Is Teaching Hotel and Resort Operators About Their Guests

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Mews Debuts Business Intelligence Tool to Turn Hotel Data Into Actionable Insights

Marc & Rose Hospitality Taps IRIS to Grow Hotel F&B Revenue and Reduce Labor Demand with Mobile Ordering

Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack

SiteMinder Extends Hotel Distribution and Booking Into the AI Era With New Platform Capabilities and Partnerships

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Minor Hotels Rebuilds Its Technology Foundation as the Industry Shifts Toward Real-Time Intelligence

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

Spotlight Interviews

Spotlight Interview: Johan Ohlin, Chief Technology Officer, IRIS Software Systems