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In the Spotlight

How Technology Can Answer Guests’ Questions Before They’re Even Asked

From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the hotel meets these expectations, and envisioning how their stay might unfold. Is the hotel clean? Does it have the amenities I prefer? What’s nearby that [...]

Market Research


Spotlight Interviews

  • Spotlight Interview: Mark Loyd, President, Jonas Chorum

    Jonas Hospitality is comprised of several well-known and well-established hospitality technology brands, including Springer-Miller Systems, which develops hospitality software including [...]

Two Minute Chats