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Four Hoteliers Share How New Technology Solutions are Helping Them Meet New Guest Requirements

As the hospitality industry realigns to new guest requirements it begins the process of reopening hotels across the U.S. While each of their situations are unique, hoteliers are navigating similar economic and environmental challenges. Now is the time for hotel operators to learn from one another while formulating and sticking to a selection of best practices to ensure guests feel as confident checking in now as they did one year ago. To take the pulse of the industry, I spoke with four hoteliers to better understand their reopening plans. The Gale South Beach aspires to open its doors to the public on October 16th. While shut down, General Manager Kevin Waldstein like many others saw an opportunity to improve the property through technology investments, including the adoption of an e-mist sanitizing machine to spread disinfecting material throughout the hotel. “It’s all about confidence, from cleaning to the way we speak [...]

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