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Hotel Housekeeping Technology Holds the Key to Guest Satisfaction (and Clean Rooms, Too)

As every hotelier is acutely aware, negative reviews about guest room cleanliness can result in serious reputational — and financial — harm. Cleanliness is the most important of all variables influencing the quality of the guest experience. While such factors as price, location, service and amenities tend to carry a lot weight, cleanliness invariably ranks as the most influential factor of all. In fact, a recent survey found that as many as 4 out of 5 guest would abandon a [...]

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