Hotel Technology News

Viewpoints

Why AI-Powered Translation and Sentiment Analysis Can Misread Hotel Reviews Across Languages and Cultures

Guest reviews used to be read one at a time, by a person who could tell when a phrase meant more than its literal words. That job now runs largely on AI: sentiment scoring to [...]
Viewpoints

How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action

Picture an independent hotel that already knows which dates are soft. The revenue system has flagged them. Marketing can launch something within hours. The booking engine is working and the CRM is collecting names. Two [...]
Viewpoints

Commercial Refrigeration for Hotels: The Overlooked Energy Cost

A hotel’s energy bill gets picked apart room by room. Lighting gets audited. HVAC gets modelled, benchmarked, sometimes rebuilt from scratch. The walk-in fridge in the back of house rarely gets the same attention, and [...]
Solution Provider News

Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

Stasher has secured approximately $4 million to expand its luggage-storage marketplace and install more smart lockers at hotels and other travel locations across the United Kingdom and Europe. For hotels, the investment brings automation to [...]
Viewpoints

How Hotel Technology Can Help Prevent Human Trafficking Lawsuits

Hotels across the United States are under growing scrutiny for what happens behind their guestroom doors. The hospitality industry offers exactly what traffickers look for: easy access, the ability to pay in cash, and a [...]

Astral Hotels Bets on a Life-Sized AI Hologram to Rethink Hotel Check-In

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Astral Hotels is betting that guests may be more willing to use hotel self-service technology if it looks and behaves less like a machine. The Israeli hotel group is introducing an artificial intelligence-powered check-in kiosk [...]
IHG Hotels & Resorts Launches Conversational AI Search Across Its Website and Mobile App

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Wyndham Scales AI Guest Engagement Across More Than 5,000 Hotel Properties

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Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

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Stasher has secured approximately $4 million to expand its luggage-storage marketplace and install more smart lockers at hotels and other travel locations across the United Kingdom and Europe. For hotels, the investment brings automation to [...]
Dormakaba Expands Beyond Hotel Locks With Alliants Acquisition to Add Digital Check-In Payments and Guest Messaging

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Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

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Why AI Hotel Platforms Must Start Replacing Systems, Not Adding Them

With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in existing categories for bargain basement pricing. Others are in wholly new and largely undefined software categories. For this latter camp, one big gripe I have is that they all talk about themselves as not replacing any other piece of the IT pie. They’re all a “new category”. On the surface, that sounds like innovation. In practice, it’s another invoice, on top of all the due diligence required to manage another system. And all this is coming in at exactly the point in history when hotel managers are being squeezed on all sides for productivity gains. A hotel tech stack is still largely a zero-sum game – budgets are defined while the promise of “time to value” for the investment is a forecast yet to be realized. In more ways [...]

Stay Smart, Keep Current

Why AI-Powered Translation and Sentiment Analysis Can Misread Hotel Reviews Across Languages and Cultures

How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action

Commercial Refrigeration for Hotels: The Overlooked Energy Cost

Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

How Hotel Technology Can Help Prevent Human Trafficking Lawsuits

Hotel Technology News

Astral Hotels Bets on a Life-Sized AI Hologram to Rethink Hotel Check-In

Solution Provider News

Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

Why AI Hotel Platforms Must Start Replacing Systems, Not Adding Them

Why AI-Powered Translation and Sentiment Analysis Can Misread Hotel Reviews Across Languages and Cultures

How Independent Hotels Can Turn Soft Dates Into Focused Sales and Marketing Action

Commercial Refrigeration for Hotels: The Overlooked Energy Cost

Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

How Hotel Technology Can Help Prevent Human Trafficking Lawsuits

FCS Solutions Connects Housekeeping Maintenance and Guest Service Through a Unified Hotel Operations Platform

Research: Full Service and Select Service Hotels Improved Labor Productivity Every Month in H1 2026

Dormakaba Expands Beyond Hotel Locks With Alliants Acquisition to Add Digital Check-In Payments and Guest Messaging

Astral Hotels Bets on a Life-Sized AI Hologram to Rethink Hotel Check-In

Why Hospitality’s Next Technology Revolution Starts in the Kitchen

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

Why AI-Powered Translation and Sentiment Analysis Can Misread Hotel Reviews Across Languages and Cultures

Spotlight Interviews

Spotlight Interview: Karen Bey, Vice President, Global Sales at FCS Solutions