Hotel Technology News

Success Stories

The Elser Hotel & Residences Launches Innspire-Powered Guest App to Streamline and Elevate Luxury Stays

The Elser Hotel & Residences, a luxury 49-story tower in the heart of Downtown Miami, has unveiled The Elser App in partnership with Innspire, a leading provider of AI-powered guest engagement and hotel operations technology [...]
Viewpoints

How AI Agents Are Closing the Operational Loop in Hotel Guest Services

A guest messages the front desk at 11 PM: the air conditioning in room 304 is making a noise and cannot be turned off. The message lands in WhatsApp. The front desk agent notes it, [...]
Solution Provider News

Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

Besty AI, a startup focused on artificial intelligence automation for short-term rental operators, has closed a $3.75 million seed round as vacation rental managers look for new ways to scale guest service, operations and revenue [...]
Announcement

Mincey Marble Manufacturing Sees Increased Demand as Hotel Conversion Projects Accelerate

Hotel conversion activity is running at a pace the hospitality industry hasn’t seen in years, and Mincey Marble Manufacturing is in the middle of it. The Georgia-based maker of cast marble shower pans and panel [...]
Hotel Technology News

Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Radisson Hotel Group is replacing one of the hotel industry’s most familiar direct-booking promises with a more automated model. The company has launched an AI-powered real-time price matching feature that detects lower publicly available rates [...]

Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Comments Off on Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Radisson Hotel Group is replacing one of the hotel industry’s most familiar direct-booking promises with a more automated model. The company has launched an AI-powered real-time price matching feature that detects lower publicly available rates [...]
China Plans First Fully Robot-Operated Hotel Powered by AI and Robotics

Comments Off on China Plans First Fully Robot-Operated Hotel Powered by AI and Robotics
YOTEL’s Anti-Appy Hour Turns App-Blocking Technology Into a Hotel Wellness Experience

Comments Off on YOTEL’s Anti-Appy Hour Turns App-Blocking Technology Into a Hotel Wellness Experience

Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

Comments Off on Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

Besty AI, a startup focused on artificial intelligence automation for short-term rental operators, has closed a $3.75 million seed round as vacation rental managers look for new ways to scale guest service, operations and revenue [...]
Recent Hotel Technology Launches Show AI Moving From Standalone Tools Into Connected Hotel Operations

Comments Off on Recent Hotel Technology Launches Show AI Moving From Standalone Tools Into Connected Hotel Operations
RealTime Reservation Acquires STAY to Create End-to-End Guest Experience Platform

Comments Off on RealTime Reservation Acquires STAY to Create End-to-End Guest Experience Platform

How Independent Hotels Can Close the AI Gap Without Enterprise Technology Budgets

Industry research keeps confirming the same trend: AI adoption in hospitality is accelerating fast. A 2025 study by h2c GmbH, conducted with Cloudbeds and Apaleo across 171 hotel chains and more than 11,000 properties, found that 78% of hotel chains are already using some form of AI, with 89% planning to expand that use within 12-24 months. Business intelligence — not guest-facing chatbots — is the application chains value most. What that research doesn’t measure is the much larger population of hotels it doesn’t cover: independent properties, small groups, and family-run operations that make up the majority of accommodation businesses worldwide but lack the budget, IT staff, or PMS integration pathways the chain-level tools assume. A Gap Built Into the Product Category This isn’t a story about independents being slow to adopt technology. It’s a story about a product category built for a different customer. Enterprise AI tools for hospitality [...]

Stay Smart, Keep Current

The Elser Hotel & Residences Launches Innspire-Powered Guest App to Streamline and Elevate Luxury Stays

How AI Agents Are Closing the Operational Loop in Hotel Guest Services

Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

Mincey Marble Manufacturing Sees Increased Demand as Hotel Conversion Projects Accelerate

Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Hotel Technology News

Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Solution Provider News

Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

How Independent Hotels Can Close the AI Gap Without Enterprise Technology Budgets

The Elser Hotel & Residences Launches Innspire-Powered Guest App to Streamline and Elevate Luxury Stays

How AI Agents Are Closing the Operational Loop in Hotel Guest Services

Besty AI Raises $3.75 Million to Advance Guest Service and Operations Automation for Short-Term Rental Operators

Mincey Marble Manufacturing Sees Increased Demand as Hotel Conversion Projects Accelerate

Radisson Hotel Group Launches AI-Powered Price Matching as Direct Booking Battle Enters a New Phase

Recent Hotel Technology Launches Show AI Moving From Standalone Tools Into Connected Hotel Operations

China Plans First Fully Robot-Operated Hotel Powered by AI and Robotics

How AI-Powered Digital Mockups Could Reshape Hotel Design, Development and Procurement

How AI-Powered Smart Thermostats Can Help Hotels Reduce Energy Waste and Improve Guest Comfort

YOTEL’s Anti-Appy Hour Turns App-Blocking Technology Into a Hotel Wellness Experience

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

How AI Agents Are Closing the Operational Loop in Hotel Guest Services

Spotlight Interviews

Spotlight Interview: Johan Ohlin, Chief Technology Officer, IRIS Software Systems