Hotel Technology News

Guest Experience Management

Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels

Following a series of digital assistant initiatives focused on everything from business support services to car dashboards, it was only a matter of time before Amazon set its sights on the hospitality sector. And indeed, [...]
Revenue Management

You Don’t Need a Weatherman to Know Which Way the Wind Blows (or a Revenue Manager to Know How Many Guests are Checking into a Hotel)

By Jeff Zabin, Managing Editor “You don’t need a weatherman to know which way the wind blows,” sang Bob Dylan in his classic 1965 song “Subterranean Homesick Blues.” He was right. Knowing which way the [...]
Property Management Systems

Agilysys Unveils New Features and Functionality for Hotel Technology Solutions

Agilysys, which has been deep in technology innovation and new product development mode, has unveiled the latest fruits of its labor. These include a number of new product features and functionality designed to improve operational [...]
Guest Experience Management

How Artificial Intelligence Enhances the Guest Experience: Key Research Findings from the Soon-to-be-released Benchmark Report

Voice-activated and text-based personal assistants have became part and parcel of our lives. Smart devices in our pockets and our homes can book appointments for us, monitor our home security, play our favorite music, create [...]
Deal Announcements

Outrigger Hotels & Resorts Inks Deal with OTA Insight

In an effort to improve revenue and distribution for its multi-branded hotels, resorts and condo properties in Hawaii and Pacific Asia, Honolulu-based Outrigger Hotels & Resorts has signed on with the cloud-based platform OTA Insight. [...]