Hotel Technology News

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[ June 20, 2018 ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ April 24, 2019 ] New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest AI / Robots
[ April 24, 2019 ] New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience Market Research
[ April 23, 2019 ] Lake of the Torches Resort Casino to Implement Ivy’s Smartconcierge AI / Robots
[ April 23, 2019 ] New Research on Hotel Technology Speaks to the Benefits of Voice Assistants AI / Robots
[ April 19, 2019 ] InterContinental Prepares to Launch “The World’s First 5G Smart Hotel” AI / Robots

AI / Robots

New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE [...]
Market Research

New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience

According to a new research study conducted by Oracle Hospitality, 91 percent of hotel executives agree that mobile technologies are critical to improving guest experience and cultivating loyalty. But only 69 percent are confident in [...]
AI / Robots

Lake of the Torches Resort Casino to Implement Ivy’s Smartconcierge

Casino properties are always looking for strategies and new ways to deliver frictionless guest service at every touchpoint. That being the case, Go Moment today announced that Lake of the Torches Resort Casino will be [...]
AI / Robots

New Research on Hotel Technology Speaks to the Benefits of Voice Assistants

With Gartner predicting that by 2020, 85% of relationships with businesses will not require human interaction, it’s clear that hoteliers need to embrace artificial intelligence (AI) and the Internet of Things (IoT) today if they are going [...]
AI / Robots

InterContinental Prepares to Launch “The World’s First 5G Smart Hotel”

Buckle your seatbelts. the next generation of mobile internet connectivity, 5G, is coming to hotels. Or, for now, at least to one hotel in China: The InterContinental Shenzhen. While the United States and other countries [...]

InterContinental Prepares to Launch “The World’s First 5G Smart Hotel”

April 19, 2019 Comments Off on InterContinental Prepares to Launch “The World’s First 5G Smart Hotel”

Buckle your seatbelts. the next generation of mobile internet connectivity, 5G, is coming to hotels. Or, for now, at least to one hotel in China: The InterContinental Shenzhen. While the United States and other countries [...]
Meliá Hotels: How Social Media Is Fueling the Brand’s Global Revenue Growth

April 17, 2019 Comments Off on Meliá Hotels: How Social Media Is Fueling the Brand’s Global Revenue Growth
Vietnamese Hotel Brand Becomes the Latest to Adopt Facial Recognition Technology

April 16, 2019 Comments Off on Vietnamese Hotel Brand Becomes the Latest to Adopt Facial Recognition Technology
Wyndham Completes Hotel Technology Systems Migration for La Quinta’s 900 Properties

April 9, 2019 Comments Off on Wyndham Completes Hotel Technology Systems Migration for La Quinta’s 900 Properties

Infor Hospitality Acquires ReServe Interactive, Enhancing Its Sales and Catering Platform Capabilities

April 8, 2019 Comments Off on Infor Hospitality Acquires ReServe Interactive, Enhancing Its Sales and Catering Platform Capabilities

Infor today announced that it has acquired ReServe Interactive, which bills itself as “the only Event Catering Software program designed around the lifecycle stages of an event from initial guest inquiry to final thank you [...]
Oracle Hospitality Upgrades Its OPERA Cloud Service With Innovations to Improve Hotel Operations and the Guest Experience

March 26, 2019 Comments Off on Oracle Hospitality Upgrades Its OPERA Cloud Service With Innovations to Improve Hotel Operations and the Guest Experience
Infor Upgrades Its EzRMS Hotel Revenue Management Capabilities

March 11, 2019 Comments Off on Infor Upgrades Its EzRMS Hotel Revenue Management Capabilities
Red Lion Hotels Gets Into the Hotel Technology Solutions Business

March 11, 2019 Comments Off on Red Lion Hotels Gets Into the Hotel Technology Solutions Business

New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

April 24, 2019 Comments Off on New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest
New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience

April 24, 2019 Comments Off on New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience
Lake of the Torches Resort Casino to Implement Ivy’s Smartconcierge

April 23, 2019 Comments Off on Lake of the Torches Resort Casino to Implement Ivy’s Smartconcierge
New Research on Hotel Technology Speaks to the Benefits of Voice Assistants

April 23, 2019 Comments Off on New Research on Hotel Technology Speaks to the Benefits of Voice Assistants
InterContinental Prepares to Launch “The World’s First 5G Smart Hotel”

April 19, 2019 Comments Off on InterContinental Prepares to Launch “The World’s First 5G Smart Hotel”

With Launch of Hotel Brand, Equinox Embraces Technology to Pump Up the Guest Experience

By Debbie Carson, Associate Editor “Where the science of fitness meets the art of travel.” Such is the tagline for Equinox Hotels, which last week announced the grand opening, in June, of its first hotel property with the launch of its online booking platform for room reservations. More than five [...]

New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

April 24, 2019 Comments Off on New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE [...]
New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience

April 24, 2019 Comments Off on New Research Study on Hotel Mobile Maturity Focuses on the Guest Experience
New Research on Hotel Technology Speaks to the Benefits of Voice Assistants

April 23, 2019 Comments Off on New Research on Hotel Technology Speaks to the Benefits of Voice Assistants
Agilysys Research Study Explores The Key Attributes of Guest Experience Management

April 11, 2019 Comments Off on Agilysys Research Study Explores The Key Attributes of Guest Experience Management

Leveraging the Right Data for Hotel Business Intelligence

April 19, 2019 Comments Off on Leveraging the Right Data for Hotel Business Intelligence

By Jeff Zabin The processing power embedded in today’s smartphones and tablets makes it possible to perform analytic tasks in the palm of your hand that only a few years ago would have required a [...]
Hotel Housekeeping Technology Holds the Key to Guest Satisfaction (and Clean Rooms, Too)

April 11, 2019 Comments Off on Hotel Housekeeping Technology Holds the Key to Guest Satisfaction (and Clean Rooms, Too)
Hotels Need to Ensure a Secure and Reliable Internet Connection for Guests

April 2, 2019 Comments Off on Hotels Need to Ensure a Secure and Reliable Internet Connection for Guests
Using Technology to Offer Hotel Guests Flexible Check-in and Check-out Times

March 26, 2019 Comments Off on Using Technology to Offer Hotel Guests Flexible Check-in and Check-out Times

Spotlight Interview: Jon Kennedy, President, GrandStay Hospitality

December 16, 2018 Comments Off on Spotlight Interview: Jon Kennedy, President, GrandStay Hospitality

GrandStay Hospitality consists of extended-stay and select service hotels. From conversions to new builds, the company follows a back-to-basics philosophy that provides flexibility and one-on-one support to help its franchisees succeed. An industry veteran, Jon Kennedy, [...]
Spotlight Interview: Josie Kilgore, Brand President, Cobblestone Hotels

October 10, 2018 Comments Off on Spotlight Interview: Josie Kilgore, Brand President, Cobblestone Hotels
Spotlight Interview: Ed Nickelson, Director of Information Technology, Pinehurst Resort

September 5, 2018 Comments Off on Spotlight Interview: Ed Nickelson, Director of Information Technology, Pinehurst Resort
Spotlight Interview: Bhanu Chopra, Founder and CEO, RateGain

January 17, 2018 Comments Off on Spotlight Interview: Bhanu Chopra, Founder and CEO, RateGain

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