Hotel Technology News

Viewpoints

How Hotel IT Leaders Turn Cybersecurity and Emerging Tech into Competitive Advantages

In over 30 years working in hospitality technology, I’ve learned one important lesson about threats: they don’t give us time to prepare, they show up when we least expect them. Cybersecurity has shown up in [...]
Viewpoints

Why Hotel Security Is Becoming Part of the Connected Hotel Technology Stack

Hotels have spent years connecting reservations, payments, housekeeping, loyalty programs, mobile check-in, energy management, and guest communications. In 2026, physical security is increasingly becoming part of that same technology ecosystem. The shift reflects a simple [...]
Solution Provider News

Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Google has moved another step closer to turning conversational hotel search into an actual booking channel. The company recently confirmed that it has begun a limited U.S. test of agentic hotel booking within AI Mode [...]
Success Stories

Staypineapple Expands AI-Powered Guest Personalization with Abra Hospitality Across Hotel Portfolio

Staypineapple has announced a partnership with Abra Hospitality following the successful rollout of the Abra platform at Staypineapple’s Chicago hotel. The brand is now preparing to deploy Abra across the remainder of its portfolio, including [...]
Viewpoints

Why Most Hotel Guest Directories Are Outdated and How to Improve Them

Think about the last time you stayed in a hotel. Did you flip through a printed compendium to find the Wi-Fi password? Did you walk back to the front desk to check the spa hours [...]

IHG Hotels & Resorts Launches Conversational AI Search Across Its Website and Mobile App

Comments Off on IHG Hotels & Resorts Launches Conversational AI Search Across Its Website and Mobile App

IHG Hotels & Resorts has launched conversational hotel search across IHG.com and the IHG One Rewards mobile app, allowing travelers to describe a trip in everyday language rather than begin with a destination and a [...]
Wyndham Scales AI Guest Engagement Across More Than 5,000 Hotel Properties

Comments Off on Wyndham Scales AI Guest Engagement Across More Than 5,000 Hotel Properties
G6 Hospitality Launches AI-Powered Video Tours as Hotels Rethink Digital Merchandising

Comments Off on G6 Hospitality Launches AI-Powered Video Tours as Hotels Rethink Digital Merchandising

Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Comments Off on Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Google has moved another step closer to turning conversational hotel search into an actual booking channel. The company recently confirmed that it has begun a limited U.S. test of agentic hotel booking within AI Mode [...]
CAMO Hospitality Raises $4 Million to Help Hotels Reclaim In-Room Dining from Delivery Apps

Comments Off on CAMO Hospitality Raises $4 Million to Help Hotels Reclaim In-Room Dining from Delivery Apps
Shower Stream Raises $2 Million to Scale Smart Shower Technology and Water Management Across Hotel Portfolios

Comments Off on Shower Stream Raises $2 Million to Scale Smart Shower Technology and Water Management Across Hotel Portfolios

Why Hotel Tech Companies Need to Spend More Time at Investment Conferences

There’s a famous quote often attributed to Henry Ford: “If I had asked people what they wanted, they would have said faster horses.” Whether he actually said it is almost beside the point. Customers are remarkably good at identifying today’s pain points and wanting tweaked upgrades, but far less adept at imagining tomorrow’s 10x opportunities. Hotel technology vendors and IT directors can easily get caught in this type of feedback loop. We couldn’t help but think about this after attending the 2026 NYU International Hospitality Investment Forum (IHIF) in New York and comparing it to HITEC 2026 in San Antonio two weeks later. Widely regarded as the industry’s premier investment conference, IHIF brings together hotel owners, institutional investors, lenders, developers, asset managers and the CEOs of the world’s largest hotel brands to discuss where hospitality capital is flowing next. More than 700 investors representing over $700 billion in hotel assets [...]

Stay Smart, Keep Current

How Hotel IT Leaders Turn Cybersecurity and Emerging Tech into Competitive Advantages

Why Hotel Security Is Becoming Part of the Connected Hotel Technology Stack

Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Staypineapple Expands AI-Powered Guest Personalization with Abra Hospitality Across Hotel Portfolio

Why Most Hotel Guest Directories Are Outdated and How to Improve Them

Hotel Technology News

IHG Hotels & Resorts Launches Conversational AI Search Across Its Website and Mobile App

Solution Provider News

Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Why Hotel Tech Companies Need to Spend More Time at Investment Conferences

How Hotel IT Leaders Turn Cybersecurity and Emerging Tech into Competitive Advantages

Why Hotel Security Is Becoming Part of the Connected Hotel Technology Stack

Google’s Agentic Hotel Booking Push Raises New Questions for Direct Distribution and Guest Ownership

Staypineapple Expands AI-Powered Guest Personalization with Abra Hospitality Across Hotel Portfolio

Why Most Hotel Guest Directories Are Outdated and How to Improve Them

FCS Solutions Launches FCS1 IRGS to Connect Guest Requests Directly with Hotel Operations

Why Hospitality Tech Projects Fail After Rollout (And How Hotel Operators Should Lead Implementation)

Delaware North Partners with TipHaus to Streamline Tip Management Across Its Portfolio

CAMO Hospitality Raises $4 Million to Help Hotels Reclaim In-Room Dining from Delivery Apps

How Hotels Can Use Technology to Measure and Optimize Meeting Space Utilization

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

How Hotel IT Leaders Turn Cybersecurity and Emerging Tech into Competitive Advantages

Spotlight Interviews

Spotlight Interview: Johan Ohlin, Chief Technology Officer, IRIS Software Systems