Hotel Technology News

Viewpoints

Why Luxury Hotels Must Redefine Emergency Preparedness with Tools, Training, and Technology

How often do hotels have to deal with emergency and crisis situations? Unfortunately, they are more common than many people realize. The hospitality industry is a masterclass in orchestrated complexity — managing thousands of daily [...]
Announcement

Infor Hospitality Names SHR as Preferred CRS Partner for Integrated Platform that Improves the Hotel Guest Experience

Infor, the industry cloud company, and SHR, Hotel technology specialist and part of The Access Group, has announced a strategic alliance naming SHR as Infor’s preferred Central Reservation System (CRS) partner announced a strategic partnership [...]
Announcement

TakeUp Unveils Groundbreaking Tool to Bring Pricing Transparency to Independent Hotels

TakeUp, the leading AI-powered revenue optimization platform for independent hospitality properties, has launched a new groundbreaking tool for independent hoteliers: “Why This Rate.” As AI-powered pricing tools become increasingly popular in hospitality, hoteliers are growing [...]
Announcement

Visit Group Acquires GODO to Expand Hospitality Technology Leadership Across Nordic Region

Visit Group, the leading technology platform for the hospitality, experience, and travel industry in the Nordics, has acquired GODO, the leading hospitality software in Iceland. “The acquisition marks a strategic milestone for Visit Group as [...]
Announcement

Shiji and IPORT Join Forces to Transform Hospitality Operations with All-in-One iOS Mobility Solution

Shiji, a global leader in hospitality technology, has joined forces with IPORT to launch a fully integrated, all-in-one tablet and payment solution designed for hotels and restaurants. Built around the iPadOS ecosystem, this partnership integrates [...]

Wyndham Unveils AI-Driven Platform to Streamline Hotel Guest Engagement and Staff Workflows

Comments Off on Wyndham Unveils AI-Driven Platform to Streamline Hotel Guest Engagement and Staff Workflows

Wyndham Hotels & Resorts used the occasion of its 2025 Global Conference in Las Vegas to announce a series of new technology initiatives aimed at improving operational efficiency, supporting franchisee success, and enhancing the guest [...]
Radisson Sets Industry Benchmark with Verified Net Zero Hotel Conversions

Comments Off on Radisson Sets Industry Benchmark with Verified Net Zero Hotel Conversions
Minor Hotels Accelerates Digital Transformation with Unified Masterbrand and Integrated Technology Ecosystem

Comments Off on Minor Hotels Accelerates Digital Transformation with Unified Masterbrand and Integrated Technology Ecosystem

Canary Technologies Raises $80 Million to Expand Its Global Presence and Enhance AI-Powered Hotel Solutions

Comments Off on Canary Technologies Raises $80 Million to Expand Its Global Presence and Enhance AI-Powered Hotel Solutions

Canary Technologies has raised $80 million in Series D funding to accelerate its global expansion and deepen its leadership position in AI-powered hotel guest technology. The round was led by Brighton Park Capital with continued [...]
Sabre Sells Hotel Technology Division to TPG for $1.1 Billion in Strategic Refocus

Comments Off on Sabre Sells Hotel Technology Division to TPG for $1.1 Billion in Strategic Refocus
ROH Secures $9.2 Million to Expand Its Sales and Payment Automation Platform for Hotels

Comments Off on ROH Secures $9.2 Million to Expand Its Sales and Payment Automation Platform for Hotels

A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication

Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication. According to HotelTechReport’s research in The 2025 State of Guest Tech Report: 70% of guests find chatbots helpful for simple inquiries, signaling growing comfort with AI-driven service for routine tasks like Wi-Fi requests or room service orders. 58% believe AI can improve their hotel stay, especially when it anticipates their needs and offers personalized recommendations like upsells via mobile check in software. And nearly half of guests now use technology other than the phone to order room service, showing a clear shift in how travelers prefer to interact with hotels. So while guest behavior is changing, many hotels still struggle with high call volumes, missed inquiries, and limited staff availability—especially during peak periods or after hours. [...]

Stay Smart, Keep Current

Why Luxury Hotels Must Redefine Emergency Preparedness with Tools, Training, and Technology

Infor Hospitality Names SHR as Preferred CRS Partner for Integrated Platform that Improves the Hotel Guest Experience

TakeUp Unveils Groundbreaking Tool to Bring Pricing Transparency to Independent Hotels

Visit Group Acquires GODO to Expand Hospitality Technology Leadership Across Nordic Region

Shiji and IPORT Join Forces to Transform Hospitality Operations with All-in-One iOS Mobility Solution

Hotel Technology News

Wyndham Unveils AI-Driven Platform to Streamline Hotel Guest Engagement and Staff Workflows

Solution Provider News

Canary Technologies Raises $80 Million to Expand Its Global Presence and Enhance AI-Powered Hotel Solutions

A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication

Why Luxury Hotels Must Redefine Emergency Preparedness with Tools, Training, and Technology

Infor Hospitality Names SHR as Preferred CRS Partner for Integrated Platform that Improves the Hotel Guest Experience

TakeUp Unveils Groundbreaking Tool to Bring Pricing Transparency to Independent Hotels

Visit Group Acquires GODO to Expand Hospitality Technology Leadership Across Nordic Region

Shiji and IPORT Join Forces to Transform Hospitality Operations with All-in-One iOS Mobility Solution

Hapi Accelerates Hospitality Connectivity with Major Growth and Brand Refresh

Hotel Technology News Recap: Week of June 8, 2025

Omni Hotels & Resorts Embraces Oracle OPERA Cloud to Enhance the Guest Experience and Drive Revenue Growth

How Hotels Can Monetize Better Sleep Through Automated Room Assignments

Wyndham Unveils AI-Driven Platform to Streamline Hotel Guest Engagement and Staff Workflows

Market Research

Research: 79% of Operators at Independent Lodging Establishments View AI Positively; 34% Seeking AI Solutions

Viewpoints

Why Luxury Hotels Must Redefine Emergency Preparedness with Tools, Training, and Technology

Spotlight Interviews

Spotlight Interview: Ivana Johnston, CEO and Co-Founder of Puzzle Partner