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Why Hotels Must Prioritize IT Performance

Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer experiences and lost revenue. In a competitive, data-heavy industry, hotels must prioritize IT performance. With the wealth of data available from property management systems, CRM systems, call centers, mobile apps and more, hotels have access to business intelligence like never before. While this is a [...]

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