Hotel Technology News

Announcement

Travera Launches Nationwide to Connect Hotel Front Desks With Housekeeping and Maintenance

Every hotel guest sees the lobby. Few see what it takes to keep it running: rooms that need turning, broken AC units, missed handoffs at 11 p.m., and brand audits that can make or break [...]
Viewpoints

What a Hotel Kitchen Brigade Really Costs and What Changes When the Cooking Leaves the Building

Hotel food has a staffing problem that pay rises have not solved. In a staffing survey published by the American Hotel & Lodging Association in February 2025, 65% of hotels still reported shortages, even after [...]
Hotel Technology News

Hard Rock Turns to Accor’s Booking Technology to Reach 125 Million Loyalty Members

Hard Rock International has signed a deal with Accor that would let its hotels sell rooms through ALL Accor, a booking and loyalty platform with more than 125 million members across 110 countries. After the [...]
Hotel Technology News

Hyatt Unifies Digital and IT as It Reports More Than $100 Million in Booking Revenue From Personalization

Hyatt Hotels Corporation has combined its digital and technology teams under Danny Miles, the former chief technology officer at Under Armour. In announcing his appointment as chief digital and information officer on November 9, Hyatt [...]
Hotel Technology News

Marriott’s Technology Overhaul Reaches Full-Service Hotels as Bonvoy Tests a Room Upgrade Waitlist

Marriott International has begun moving full-service hotels onto new technology after starting with U.S. select-service properties. CEO Anthony Capuano said on the company’s November 2 earnings call that more than 3,000 hotels had moved to [...]

Hard Rock Turns to Accor’s Booking Technology to Reach 125 Million Loyalty Members

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Hard Rock International has signed a deal with Accor that would let its hotels sell rooms through ALL Accor, a booking and loyalty platform with more than 125 million members across 110 countries. After the [...]
Hyatt Unifies Digital and IT as It Reports More Than $100 Million in Booking Revenue From Personalization

Comments Off on Hyatt Unifies Digital and IT as It Reports More Than $100 Million in Booking Revenue From Personalization
Marriott’s Technology Overhaul Reaches Full-Service Hotels as Bonvoy Tests a Room Upgrade Waitlist

Comments Off on Marriott’s Technology Overhaul Reaches Full-Service Hotels as Bonvoy Tests a Room Upgrade Waitlist

Booking Holdings Launches Vayo With Planned $100 Million Investment as AI Reshapes Hotel Distribution

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Booking Holdings has launched Vayo, a personal AI travel service, with plans to invest $100 million in the business. The Seattle-based company opened a waitlist for its free, invite-only private beta on October 14. The [...]
Stasher Secures $4 Million to Automate Luggage Storage Across UK Hotels

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Dormakaba Expands Beyond Hotel Locks With Alliants Acquisition to Add Digital Check-In Payments and Guest Messaging

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How Disconnected Hotel Operations Create Hidden Labor Costs and Limit Staff Productivity

The most expensive technology problem in a hotel may not be a system that doesn’t work. It may be the employees who must work around it. Hotels have spent years digitizing everything from housekeeping and maintenance to guest requests and room status, yet those systems don’t always communicate. Employees can still spend time making phone calls, sending messages and chasing down information to get the job done. That creates a hidden cost for hotel owners: the labor required to connect operations. When operators are under pressure to control costs without compromising service, even small amounts of unnecessary communication and manual coordination can add up across hundreds of employees and thousands of daily tasks. The issue is growing as hotels focus on productivity. HotelData.com’s Q1 2026 Labor Costs Report found that U.S. hotels reduced hours per occupied room by 2.3% year over year while labor cost per occupied room increased 1.8%. [...]

Stay Smart, Keep Current

Travera Launches Nationwide to Connect Hotel Front Desks With Housekeeping and Maintenance

What a Hotel Kitchen Brigade Really Costs and What Changes When the Cooking Leaves the Building

Hard Rock Turns to Accor’s Booking Technology to Reach 125 Million Loyalty Members

Hyatt Unifies Digital and IT as It Reports More Than $100 Million in Booking Revenue From Personalization

Marriott’s Technology Overhaul Reaches Full-Service Hotels as Bonvoy Tests a Room Upgrade Waitlist

Hotel Technology News

Hard Rock Turns to Accor’s Booking Technology to Reach 125 Million Loyalty Members

Solution Provider News

Booking Holdings Launches Vayo With Planned $100 Million Investment as AI Reshapes Hotel Distribution

How Disconnected Hotel Operations Create Hidden Labor Costs and Limit Staff Productivity

Travera Launches Nationwide to Connect Hotel Front Desks With Housekeeping and Maintenance

What a Hotel Kitchen Brigade Really Costs and What Changes When the Cooking Leaves the Building

Hard Rock Turns to Accor’s Booking Technology to Reach 125 Million Loyalty Members

Hyatt Unifies Digital and IT as It Reports More Than $100 Million in Booking Revenue From Personalization

Marriott’s Technology Overhaul Reaches Full-Service Hotels as Bonvoy Tests a Room Upgrade Waitlist

Uptown Network Expands Artuzan With Event Tools to Build Hotel Guest Loyalty and Unlock New Revenue Opportunities

RMS Integrates With TrustYou to Unify Hotel Guest Data and Support More Personalized Stays

Codelocks Launches ConnectShare Smart Locks to Simplify Hotel Access, Mobile Entry and Remote Management

Hyatt’s Inclusive Collection Modernizes Travel Advisor Loyalty With Antavo-Powered Confidant Rewards

How Hotels Can Earn Better Reviews by Identifying and Addressing Guest Frustrations Before Checkout

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

What a Hotel Kitchen Brigade Really Costs and What Changes When the Cooking Leaves the Building

Spotlight Interviews

Spotlight Interview: Patrick Ahler, Senior Vice President at Castle Resorts & Hotels