Hotel Technology News

Viewpoints

Why Outdated IT Is the Real Threat to Hotel Reputations

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest reaches the front desk. Today’s travelers expect friction-free experiences from the moment they search [...]
Hotel Technology News

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and [...]
Viewpoints

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

For most of the history of television advertising, hotels and resorts either had the budget for it or they didn’t. Production costs were high, media buys were structured for large national advertisers, and the targeting [...]
Viewpoints

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

The hospitality industry likes to talk about sustainability as if it were a breakthrough. What’s actually happening is long overdue: eco-friendly technology is finally being pulled out of marketing decks and forced into the operational [...]
Hotel Technology News

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether artificial intelligence can help manage that balance more effectively without diminishing the human element that defines [...]

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

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Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and [...]
Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

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Minor Hotels Rebuilds Its Technology Foundation as the Industry Shifts Toward Real-Time Intelligence

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Lobby Raises $2.2 Million to Streamline Hotel and Group Travel Bookings

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Lobby, a Zurich-based travel technology startup founded in 2025 by Romy Abbrederis, Alex Mugrauer, and Muhammad Abdullah, has raised $2.2 million in funding from Founderful. While the funding amount is relatively modest, the company is [...]
S4BT Acquires HotelHub to Expand Global Corporate Hotel Booking Platform

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Canary Technologies Adds OpenKey Assets to Deepen Mobile Key and Hotel Guest Access Strategy

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How Digital Guest Directories Can Transform the Way Guests Interact with Hotel Amenities and Services

Digital compendiums have evolved beyond static in-room information guides to become an integrated part of the modern guest journey. Increasingly, with guest demand for digital self-service rising and technology now more powerful than ever, hoteliers are leveraging digital directories to enable real-time communication, showcase amenities, reduce front desk pressure and unlock even more revenue opportunities. All positive. But what are the building blocks of an effective and engaging digital guest directory and what are some of the key principles hoteliers need to keep in mind? Here are seven ways to ensure hoteliers are implementing a digital guest directory that delivers maximum guest satisfaction, operational and revenue impact. Delivering revenue that extends well beyond ADR First impressions count and for many guests a live, engaging and dynamic digital guest directory is the first real opportunity for hoteliers to showcase their full complement of amenities and services on offer. With that in [...]

Stay Smart, Keep Current

Why Outdated IT Is the Real Threat to Hotel Reputations

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Hotel Technology News

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

Solution Provider News

Lobby Raises $2.2 Million to Streamline Hotel and Group Travel Bookings

How Digital Guest Directories Can Transform the Way Guests Interact with Hotel Amenities and Services

Why Outdated IT Is the Real Threat to Hotel Reputations

Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

How Streaming’s Ad Inventory Growth Is Opening Up Television to Hospitality Brands That Couldn’t Previously Afford It

Why the Hotel Industry’s Sustainability Technology Ambitions Still Surpass Operational Reality

Four Seasons Kuala Lumpur Introduces AI-Driven Event Experiences as Luxury Hotels Test New Engagement Models

Mews Debuts Business Intelligence Tool to Turn Hotel Data Into Actionable Insights

Marc & Rose Hospitality Taps IRIS to Grow Hotel F&B Revenue and Reduce Labor Demand with Mobile Ordering

Why the In-Room TV Now Reflects a Hotel’s Entire Technology Stack

SiteMinder Extends Hotel Distribution and Booking Into the AI Era With New Platform Capabilities and Partnerships

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

Why Outdated IT Is the Real Threat to Hotel Reputations

Spotlight Interviews

Spotlight Interview: Johan Ohlin, Chief Technology Officer, IRIS Software Systems