Hotel Technology News

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[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] RLH Corporation Launches Artificial Intelligence Virtual Agent for Central Reservations for 1,400 Hotel Properties AI / Robots
[ ] Martello Joins Forces with GuestTek to Deliver Reliable High Speed Internet Access for Hotel Guests Announcement
[ ] PLI Introduces Hospitality Key Cards Equipped with NXP’s MIFARE RFID Solution Announcement
[ ] GCH Hotel Group Implements apaleo in Less Than a Day, Enhancing the Guest Journey and Improving Operations Announcement
[ ] Westin Buffalo Becomes First Hotel to Allow Guests to Connect Personal Accounts to Echo Devices AI / Robots

AI / Robots

RLH Corporation Launches Artificial Intelligence Virtual Agent for Central Reservations for 1,400 Hotel Properties

Red Lion Hotels Corporation, doing business as RLH Corporation, has long been an early technology adapter and also a technology innovator. And now the company is doing it again, with the launch of an artificial intelligence [...]
Announcement

Martello Joins Forces with GuestTek to Deliver Reliable High Speed Internet Access for Hotel Guests

Martello Technologies Group Inc. (TSXV: MTLO), a leading provider of solutions that deliver clarity and control of complex IT environments, has announced a partnership with GuestTek, a global leader in broadband technology and interactive solutions [...]
Announcement

PLI Introduces Hospitality Key Cards Equipped with NXP’s MIFARE RFID Solution

PLI Card Marketing Solutions, a global provider of key cards and hospitality marketing programs, has announced the introduction of guest key cards equipped with new NXP’s MIFARE® Hospitality IC. MIFARE Hospitality can be integrated with [...]
Announcement

GCH Hotel Group Implements apaleo in Less Than a Day, Enhancing the Guest Journey and Improving Operations

Most hoteliers know that getting a new property management system (PMS) up and running isn’t always easy – the project can take time and cause headaches for staff members learning the new system. GCH Hotel [...]
AI / Robots

Westin Buffalo Becomes First Hotel to Allow Guests to Connect Personal Accounts to Echo Devices

The Westin Buffalo, located within Delaware North’s global headquarters in Buffalo, New York, and one of the upper-upscale properties in the Starwood collection, has been an early technology adopter since it opened in September 2017. [...]

RLH Corporation Launches Artificial Intelligence Virtual Agent for Central Reservations for 1,400 Hotel Properties

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Red Lion Hotels Corporation, doing business as RLH Corporation, has long been an early technology adapter and also a technology innovator. And now the company is doing it again, with the launch of an artificial intelligence [...]
Westin Buffalo Becomes First Hotel to Allow Guests to Connect Personal Accounts to Echo Devices

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Radisson Hotel Group Unveils Its New Global Meetings and Events Platform

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Infor Launches Hotel Price Optimization Solution, Unveils Enhancements to Its HMS Product Suite

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Hoteliers have a lot of challenges. Among these challenges are fluctuating variables that often create uncertainty in pricing decisions. What price I should sell my hotel rooms at today? Should I follow my competitors’ pricing? [...]
ALICE Unveils Its Solution to Streamlining Hotel Housekeeping Operations

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Jonas Hospitality Launches Jonas Chorum, a Suite of Next-generation Hotel Property Management Solutions

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Why Hotels Must Prioritize IT Performance

Interoperability and data integration are essential to every aspect of hotel operations — but an overburdened IT infrastructure can lead to fragmented systems and data silos. The end result can be inefficiencies, frustration, impaired customer experiences and lost revenue. In a competitive, data-heavy industry, hotels must prioritize IT performance. With the wealth of data available from property management systems, CRM systems, call centers, mobile apps and more, hotels have access to business intelligence like never before. While this is a [...]

Infographic: Artificial Intelligence and the Hotel Guest Experience

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Smart devices in our pockets and our homes can book appointments for us, monitor our home security, play our favorite music, create our shopping lists and remind us that a cake is ready to come [...]
Research Report from Amadeus and InterContinental Explores Technology-Driven Changes Facing Hoteliers

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New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

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10 Advantages for Hoteliers In Providing Your Own AV Equipment and Staff

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Outsourcing audiovisual services to a third-party provider has its advantages but is not always the right choice for every facility. Hotels and conference centers that provide standard presentation and voice reinforcement services often choose to [...]
3 Ways Technology Can Transform Waste Management At Your Hotel

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How Hoteliers Benefit By Outsourcing Audiovisual Equipment and Event Technologies

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Spotlight Interview: Ed Nickelson, Director of Information Technology, Pinehurst Resort

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Located in the heart of the North Carolina Sandhills (70 miles south of Raleigh-Durham), Pinehurst Resort, with its nine golf [...]

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