Hotel Technology News

Viewpoints

How Independent Hotels Can Use AI Voice Agents to Capture After-Hours Demand

Walk into most independent hotels at two in the morning and you will find one person at the front desk, or no one at all. The night audit that used to justify that overnight shift [...]
Viewpoints

How Independent Hotels Can Close the AI Gap Without Enterprise Technology Budgets

Industry research keeps confirming the same trend: AI adoption in hospitality is accelerating fast. A 2025 study by h2c GmbH, conducted with Cloudbeds and Apaleo across 171 hotel chains and more than 11,000 properties, found [...]
Vendor Spotlight

KioCafé Expands Where Hotels Can Deliver Premium Beverage Experiences Through Autonomous Retail Technology

Hotel guests increasingly expect premium food-and-beverage experiences whenever and wherever they want them. Whether arriving late at night, departing before sunrise, working from a lobby lounge, attending a conference or relaxing in a resort common [...]
Viewpoints

What HITEC 2026 Revealed About the Future of Hotel Technology

The hospitality technology industry arrived in San Antonio last week with more than another year’s worth of product updates. At HITEC 2026, the larger message was that hotel technology is becoming more operationally connected, more [...]
Vendor Spotlight

LaCimbali Blends Italian Espresso Craftsmanship, Automation and Operational Intelligence for Hotels

For hotels, coffee has become far more than a beverage. It is often one of the first experiences guests have each day and one of the last impressions they take with them before checking out. [...]

Marriott Unveils Ask Bonvoy as Conversational Search Emerges as the Next Frontier in Hotel Technology

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Marriott International this week entered the rapidly evolving market for AI-powered travel discovery with the launch of Ask Bonvoy™, a conversational search experience designed to help travelers explore the company’s global portfolio using natural language [...]
Wyndham Launches Native ChatGPT App as Competition Intensifies Around AI-Powered Hotel Discovery

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Choice Hotels Moves AI Technology Beyond Pilot Projects and Into the Core of Hotel Operations

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RealTime Reservation Acquires STAY to Create End-to-End Guest Experience Platform

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RealTime Reservation has acquired STAY, a move that reflects the hospitality technology industry’s growing focus on connecting the many digital touchpoints that make up the modern guest journey. The deal brings together two companies focused [...]
Journey Raises $15 Million to Expand Loyalty Network for Independent Hotels

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Lighthouse Expands AI Distribution Strategy with Hotelrank.ai Acquisition

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Why Outdated IT Is the Real Threat to Hotel Reputations

In the age of instant reviews and AI-driven travel planning, a hotel’s reputation is built, or broken, long before a guest reaches the front desk. Today’s travelers expect friction-free experiences from the moment they search for a hotel to stay at online to the moment they check out. Technology has now become the backbone of delivering an exceptional guest experience. However, many hotels still rely on fragmented systems that quietly undermine efficiency, staff morale, and trust. According to research from Access Hospitality, hospitality businesses across Europe lose an average of 13% of their operational expenditure because their systems simply don’t talk to one another. When inefficiencies arise due to these disconnected systems, the consequences will often become immediately apparent in negative guest reviews. The invisible drain on experience A hotel’s first impression no longer begins in the lobby. Research has shown that more than half of travelers have abandoned a [...]

Stay Smart, Keep Current

How Independent Hotels Can Use AI Voice Agents to Capture After-Hours Demand

How Independent Hotels Can Close the AI Gap Without Enterprise Technology Budgets

KioCafé Expands Where Hotels Can Deliver Premium Beverage Experiences Through Autonomous Retail Technology

What HITEC 2026 Revealed About the Future of Hotel Technology

LaCimbali Blends Italian Espresso Craftsmanship, Automation and Operational Intelligence for Hotels

Hotel Technology News

Marriott Unveils Ask Bonvoy as Conversational Search Emerges as the Next Frontier in Hotel Technology

Solution Provider News

RealTime Reservation Acquires STAY to Create End-to-End Guest Experience Platform

Why Outdated IT Is the Real Threat to Hotel Reputations

How Independent Hotels Can Use AI Voice Agents to Capture After-Hours Demand

How Independent Hotels Can Close the AI Gap Without Enterprise Technology Budgets

KioCafé Expands Where Hotels Can Deliver Premium Beverage Experiences Through Autonomous Retail Technology

What HITEC 2026 Revealed About the Future of Hotel Technology

LaCimbali Blends Italian Espresso Craftsmanship, Automation and Operational Intelligence for Hotels

Eversys Brings Specialty Coffee Quality and Automation to Hospitality at Scale

Uptown Network Launches Artuzan to Help Luxury Hospitality Brands Unify Guest Engagement and Loyalty

Marriott Unveils Ask Bonvoy as Conversational Search Emerges as the Next Frontier in Hotel Technology

Kitchenless Helps Hotels and Other Lodging Properties Expand Foodservice Without a Traditional Kitchen

RealTime Reservation Acquires STAY to Create End-to-End Guest Experience Platform

Market Research

Research: Hospitality Technology Tops $1 Billion Across 40 Startups, With PMS and AI Platforms Capturing the Largest Share

Viewpoints

How Independent Hotels Can Use AI Voice Agents to Capture After-Hours Demand

Spotlight Interviews

Spotlight Interview: Johan Ohlin, Chief Technology Officer, IRIS Software Systems