AI / Robots

Is Your Hotel Budgeting for Voice Technology?

Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year.  Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]

Guest Experience Management

Medallia Acquires Zingle, A Leader in Hotel Guest Engagement, for $42 Million

Medallia has acquired AI-based guest engagement platform and messaging solution provider Zingle for approximately $42 million in cash. Zingle’s technology is used by many of the world’s leading hospitality and travel companies to deliver high-touch service. […]

Guest Experience Management

With More Than 80 Percent of Guests Using HCN Tablets, Hoteliers Are Increasing Revenues While Lowering Operational Costs

While the U.S. economy is experiencing its longest uninterrupted economic expansion in history, some experts are predicting it may end with a recession as soon as next year. If this forecast is true, hoteliers need […]

Announcement

Angie Hospitality Integrates with Hotel IP-PBX Systems, Further Enhancing Its Virtual Assistant Technology Platform

Hospitality solution provider Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the seamless integration of its newly expanded line of Angie devices with hotel […]

AI / Robots

Ja Lake View Hotel Dubai Deploys Volara-Powered Alexa Solution In All Guest Rooms to Deliver Personalized, Voice-Enabled Services

Opening this week, JA Lake View Hotel Dubai is the third unique property in the one million square meter experience-packed JA The Resort in Jebel Ali, Dubai. Featuring 348 luxurious rooms and suites, the hotel is a […]