A new research study, conducted by Hotel Internet Services and based on survey responses from more than 500 guests and 200 hoteliers, speaks to the impact that new technologies such as voice control and online […]
Angie Hospitality, which introduced the hospitality industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the addition of PassPoint Hotspot 2.0 technology to its award-winning virtual assistant solution. This next […]
By Max Starkov, Founder and Director at HEBS Digital Today’s typical online travel consumer is exposed to more than 38,983 micro-moments in a 60-day timeframe and visits an average of 18 websites via multiple devices […]
Angie Hospitality has released new research focused on the rapid rise of voice technology in the hotel industry. Some of the research is captured in this infographic. According to the research, 59% of hoteliers think […]
Volara has announced that Circle by Meliá, a Meliá Hotels International brand, has selected it to be the voice technology to properties within its international shared vacation membership club. The new Grand Reserve at Paradisus Palma […]
While chatbots have become all the rage in recent years when it comes to automating guest services, including responses to guest inquiries, Four Seasons Hotels and Resorts launched its multi-channel messaging platform in 2017 without the […]
When a guest stays at your hotel, you’re not just offering them a room or a place to sleep — you’re providing an experience. Everything from the unique design of your hotel, to the personalized […]
Seattle-based Guestware offers hoteliers a comprehensive guest response, facilities maintenance and CRM software solution that enables them to collect, manage and report on all guest information in one comprehensive database. This allows hoteliers to enhance […]
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