AI / Robots

Volara to Unveil Enhancements to Its Voice-Based Conversation Management Solution at HITEC

Volara will unveil new enhancements to its voice-based conversation-management software during HITEC Minneapolis next week. Volara’s software turns popular voice assistants (Amazon Alexa, Google Assistant, IBM Watson, Smartbeings WooHoo®) into a hotel business tool that […]

AI / Robots

Zingle Releases New AI and Analytics Features to Help Hoteliers Personalize the Guest Experience

With hoteliers continuing to double down on technology spending aimed at increasing loyalty and personalizing the end-to-end travel experience, leading business-to-customer messaging solution, Zingle, based in Carlsbad, California, today announced several new artificial intelligence and analytics […]

AI / Robots

New Research Study Highlights the Shifting Expectations Of Today’s Hotel Guest

A new research report, published today, finds that a sweeping majority (81 percent) of consumers would like to receive local experience and hotel upgrade recommendations from their hotels. The “Hotels’ Digital Divide” report, commissioned by ALICE […]

Guest Experience Management

How a Hotel Platform Enabled AKA to Streamline Operations and Communication

AKA is a luxury brand of extended stay residences located in the most desirable neighborhoods in New York City, Los Angeles, Philadelphia, Washington, D.C., and London. Recently, AKA partnered with ALICE, implementing the company’s hotel […]