Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers and hoteliers alike. Last week, a […]
Marriott International this month introduced MARRIOTT MEDIA, a new media network that aims to reframe how the company, and potentially the broader hotel industry, engages with travelers throughout the guest journey. The initiative signals Marriott’s […]
Wyndham Hotels & Resorts used the occasion of its 2025 Global Conference in Las Vegas to announce a series of new technology initiatives aimed at improving operational efficiency, supporting franchisee success, and enhancing the guest […]
Radisson Hotel Group has taken a notable step forward in its sustainability strategy with the official launch of its first two Verified Net Zero hotels—Radisson Hotel Manchester City Centre and Radisson RED Oslo City Centre. […]
Minor Hotels, a Bangkok-based global hospitality group, has embarked on a comprehensive rebranding initiative aimed at unifying its diverse portfolio under a single master brand. This strategic move seeks to enhance guest experiences, streamline digital […]
Eccleston Square Hotel, already one of the most technologically advanced luxury boutique hotels in the world, is making a comprehensive technology upgrade. Situated in the heart of London’s Belgravia neighborhood, the independent hotel has built […]
In a move that underscores the evolving landscape of financial transactions in the hospitality industry, LuxUrban Hotels, which currently manages nine New York City hotels with a total of 1,056 rooms, announced that it is […]
Renaissance Hotels, a Marriott Bonvoy brand, has launched R FINDS, a digital marketplace showcasing and selling products from local artisans and businesses connected to its 175+ properties worldwide. This initiative coincides with the 10th anniversary […]
Hilton is taking an innovative step towards creating a more inclusive and accessible travel experience for guests who are blind or have low vision. The company has partnered with Be My Eyes, a free mobile […]
IHG Hotels & Resorts showcased its interest in innovative guest engagement technologies at SXSW Sydney 2024 with the unveiling of its “Mind Lobby.” This experimental activation utilized eye-tracking technology to analyze travelers’ subconscious reactions to […]
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