Hotel Technology News

Radisson Hotel Group is replacing one of the hotel industry’s most familiar direct-booking promises with a more automated model. The company has launched an AI-powered real-time price matching feature that detects lower publicly available rates […]

China’s growing investment in robotics and artificial intelligence is extending into hospitality in a big way, with Shenzhen-based Pudu Robotics announcing plans to develop what it describes as the world’s first “full-scenario robot-serviced hotel.” Scheduled […]

YOTEL has introduced Anti-Appy Hour, a guest experience built around one of the more unusual uses of hotel technology: helping travelers step away from their phones. Launched this month across participating properties, the program uses […]

Marriott International this week entered the rapidly evolving market for AI-powered travel discovery with the launch of Ask Bonvoy™, a conversational search experience designed to help travelers explore the company’s global portfolio using natural language […]

As generative AI rapidly reshapes how travelers research, compare, and book accommodations, hotel companies are increasingly racing to establish visibility inside the conversational platforms that may soon rival traditional search engines and online travel agencies […]

Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and […]

Luxury hotels have spent years refining the balance between service and scale. Now, a growing number are testing whether artificial intelligence can help manage that balance more effectively without diminishing the human element that defines […]

Minor Hotels has taken a step that relatively few global hotel groups are pursuing at this scale. Instead of continuing to modernize its existing systems, the company is building a new global data and AI […]

Radisson Hotel Group is moving aggressively to translate sustainability ambition into operational reality, announcing plans to scale its Verified Net Zero (VNZ) Hotels program from a limited pilot to 100 properties globally by 2030. The […]

Red Roof’s 2025 results, announced this week, tell a story that’s becoming increasingly familiar across hospitality: even in the economy segment, technology is no longer a supporting function. It’s central to how brands compete, grow […]