Over a decade ago, Minor Hotels, the Bangkok-based international hotel operator, embarked on a journey of digital transformation. The goal? To build a robust technological ecosystem that would fuel growth, enhance operational efficiency, and elevate […]
Choice Hotels International, a major player in the global lodging industry, is steadily evolving its approach to technology, aiming to improve operations, enhance guest experiences, and support franchisee success. This evolution is evident across various […]
Google Wallet has expanded its functionality to include digital hotel key cards, offering a new level of convenience for Android phone users. This development allows hotels to provide guests with digital key cards that can […]
The Beverly Wilshire, a Four Seasons Hotel, has introduced a novel approach to in-room concierge services, utilizing hologram technology developed by Proto. The technology has been installed in the hotel’s penthouse and presidential suites, enabling […]
Radisson Hotel Group has implemented of new technology that enables meeting and event planners to book the Group’s Meeting and Events (M&E) venues through external Meeting, Incentive, Conference, and Exhibition (MICE) platforms. This development broadens […]
InterContinental Hotels Group (IHG), a global leader in the hotel industry, and Google Cloud are extending a partnership aimed at enhancing customer experiences within the IHG One Rewards mobile app. Leveraging Google Cloud’s technologies, IHG […]
Today is Earth Day 2024 and the good news is that hotels globally are increasingly adopting green technology solutions to enhance sustainability. This shift is not only driven by the increasing awareness of environmental issues […]
Kimpton Fitzroy London, a historic five-star hotel situated in Bloomsbury, close to Russell Square tube station, is venturing into the realm of sleep tourism with the introduction of Room to Dream, a unique experience designed […]
The term “travel agent” might evoke outdated images of shoulder pads, strip malls, corded telephones, and bulky cathode-ray tube monitors for some. This perception has been fueled by the rise of online booking platforms, leading […]
Hilton is expanding its mobile messaging platform in a bit to further improve the guest experience. The initiative, annnounce this week, is aimed at enhancing the ease of communication between guests and hotel teams. The […]
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