Astral Hotels is betting that guests may be more willing to use hotel self-service technology if it looks and behaves less like a machine. The Israeli hotel group is introducing an artificial intelligence-powered check-in kiosk […]
IHG Hotels & Resorts has launched conversational hotel search across IHG.com and the IHG One Rewards mobile app, allowing travelers to describe a trip in everyday language rather than begin with a destination and a […]
Wyndham Hotels & Resorts has moved its guest-facing artificial intelligence program well beyond the pilot stage. More than 5,000 hotels now use Wyndham Connect, the company’s AI-enabled guest engagement platform, while Wyndham AI Concierge, a […]
G6 Hospitality is giving Motel 6 and Studio 6 franchisees a lower-cost way to strengthen their online presence with the launch of Vision 360, an AI-powered video platform that transforms existing property photos into professionally […]
Radisson Hotel Group is replacing one of the hotel industry’s most familiar direct-booking promises with a more automated model. The company has launched an AI-powered real-time price matching feature that detects lower publicly available rates […]
China’s growing investment in robotics and artificial intelligence is extending into hospitality in a big way, with Shenzhen-based Pudu Robotics announcing plans to develop what it describes as the world’s first “full-scenario robot-serviced hotel.” Scheduled […]
YOTEL has introduced Anti-Appy Hour, a guest experience built around one of the more unusual uses of hotel technology: helping travelers step away from their phones. Launched this month across participating properties, the program uses […]
Marriott International this week entered the rapidly evolving market for AI-powered travel discovery with the launch of Ask Bonvoy™, a conversational search experience designed to help travelers explore the company’s global portfolio using natural language […]
As generative AI rapidly reshapes how travelers research, compare, and book accommodations, hotel companies are increasingly racing to establish visibility inside the conversational platforms that may soon rival traditional search engines and online travel agencies […]
Choice Hotels is implementing the next phase of a technology strategy the company has been building for more than a decade: move core systems to the cloud, standardize tools across a large franchise network and […]
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