Large hotel companies have gravitated toward launching their own proprietary platforms and messaging apps. Importantly, these platforms and apps allow hotels to create a more extensive and richer data connection with each individual guest. When a […]
AccorHotels’ iconic Swissôtel The Stamford is the first hotel to showcase Interact Hospitality from Signify, which became the new company name of Philips Lighting as of a few months ago. The hotel, which is located in Singapore […]
As voice activated and text-based devices utilizing artificial intelligence (AI) prove out their value in hotel settings in ways that would have been all but unimaginable only a few years ago, they are assuming a […]
Following a series of digital assistant initiatives focused on everything from business support services to car dashboards, it was only a matter of time before Amazon set its sights on the hospitality sector. And indeed, […]
Viceroy Hotel Group, which operates boutique and luxury hotels around the world, is showing itself to be an early adopter of hotel technology as it gears up to test a new solution that uses smart […]
Edwardian Hotels London is a collection of 11 Radisson Blu Edwardian, London hotels in prime locations across London, Heathrow and central Manchester; The May Fair Hotel and a collection of restaurant and bar brands. The […]
When it comes to ratings and reviews, it’s not just about hotel property location, cleanliness and service anymore. Now technology is becoming an increasingly important factor in the evaluation process, at least for one major […]
Radisson Hotel Group (known, until just a few weeks ago, as Carlson Rezidor Hotel Group) has made it clear that technology will play a starring role in its strategic initiatives around the improving the quality […]
Major hotel brands are beginning to take advantage of the Alexa Skills Kit (ASK), which is a collection of self-service APIs, tools, documentation, and code samples that makes it fast and easy for developers to […]
The Japanese have long been pioneers in developing robots to perform jobs traditionally done by humans. That being the case, it should be no surprise to learn that the country was the first to “staff” a […]
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