Hotel Technology News

Marriott Bets on Cloud-Native Platforms, AI Agents and Unified Guest Data to Power Smarter Hotel Operations

Marriott International is advancing a multiyear digital transformation aimed at retooling its infrastructure through cloud-native systems and generative AI. According to global CIO Naveen Manga, Marriott is developing what it calls an “agentic mesh”—a shared […]

Hotel Technology News

W Hotels Aims to Redefine Luxury with Tech-Driven Wellness and Design

For more than two decades, W Hotels, which is part of the Marriott built its reputation as a nightlife-focused brand. Guests came to expect DJ booths in the lobby, neon lighting, and an atmosphere that […]

Hotel Technology News

AI-Powered Room Audits Could Change the Way Hotels Charge Guests

Artificial intelligence is quietly reshaping the hospitality experience, and not just in ways that guests can easily see or welcome. Increasingly, hotels are exploring how AI can move beyond back-end efficiency to influence the guest-facing […]

Hotel Technology News

Kasa Bets Big on AI to Transform Boutique Hospitality Operations

Since its launch in 2016 by Roman Pedan, then a student at Stanford Business School and a former KKR real estate dealmaker, Kasa (formerly Kasa Living) has quietly been reshaping the landscape of institutional hospitality. […]

Hotel Technology News

Humanoid Robots in Hotels Stir Curiosity and Concern as Global Use Expands

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers and hoteliers alike. Last week, a […]

Hotel Technology News

Radisson Sets Industry Benchmark with Verified Net Zero Hotel Conversions

Radisson Hotel Group has taken a notable step forward in its sustainability strategy with the official launch of its first two Verified Net Zero hotels—Radisson Hotel Manchester City Centre and Radisson RED Oslo City Centre. […]

Hotel Technology News

Minor Hotels Accelerates Digital Transformation with Unified Masterbrand and Integrated Technology Ecosystem

Minor Hotels, a Bangkok-based global hospitality group, has embarked on a comprehensive rebranding initiative aimed at unifying its diverse portfolio under a single master brand. This strategic move seeks to enhance guest experiences, streamline digital […]