InterContinental Hotels Group (IHG), a global leader in the hotel industry, and Google Cloud are extending a partnership aimed at enhancing customer experiences within the IHG One Rewards mobile app. Leveraging Google Cloud’s technologies, IHG […]
Today is Earth Day 2024 and the good news is that hotels globally are increasingly adopting green technology solutions to enhance sustainability. This shift is not only driven by the increasing awareness of environmental issues […]
Kimpton Fitzroy London, a historic five-star hotel situated in Bloomsbury, close to Russell Square tube station, is venturing into the realm of sleep tourism with the introduction of Room to Dream, a unique experience designed […]
The term “travel agent” might evoke outdated images of shoulder pads, strip malls, corded telephones, and bulky cathode-ray tube monitors for some. This perception has been fueled by the rise of online booking platforms, leading […]
Hilton is expanding its mobile messaging platform in a bit to further improve the guest experience. The initiative, annnounce this week, is aimed at enhancing the ease of communication between guests and hotel teams. The […]
Hilton has launched a new technology-enabled global program, Hilton for Business, aimed at simplifying travel management for small- and medium-sized businesses. The program offers a comprehensive set of tools designed to enhance the business travel booking […]
Renaissance Hotels, part of Marriott Bonvoy’s portfolio, has announced a pilot program for a new virtual concierge service, RENAI By Renaissance. This service aims to provide guests with instant access to local recommendations for dining, […]
Hilton is rolling out two new digital innovations aimed at enhancing the travel experience for small- and medium-sized businesses. Both initiatives are set to launch early next year, according to a company statement. The first […]
Universal Orlando Resort has begun testing a new facial recognition technology, dubbed “Photo Validation,” as a potential replacement for the current thumbprint scan used at park entrances. The technology is designed to streamline park operations […]
Brittain Resorts & Hotels (BRH), a prominent full-service hospitality management company in the Southeast, has announced the introduction of an “AI-led business intelligence technology matrix.” This move places BRH at the forefront of next-generation technology […]
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