Hotel Technology News

Hilton Expands Its Mobile Messaging Platform to Enhance the Guest Experience

Hilton is expanding its mobile messaging platform in a bit to further improve the guest experience. The initiative, annnounce this week, is aimed at enhancing the ease of communication between guests and hotel teams. The […]

Hotel Technology News

Hilton Launches Tech-Enabled Global Program Aimed at Simplifying Business Travel

Hilton has launched a new technology-enabled global program, Hilton for Business, aimed at simplifying travel management for small- and medium-sized businesses. The program offers a comprehensive set of tools designed to enhance the business travel booking […]

Hotel Technology News

Renaissance Hotels Launches Pilot Program for Virtual Concierge Service

Renaissance Hotels, part of Marriott Bonvoy’s portfolio, has announced a pilot program for a new virtual concierge service, RENAI By Renaissance. This service aims to provide guests with instant access to local recommendations for dining, […]

Hotel Technology News

Universal Orlando Resort Tests Facial Recognition Technology for Guest Entry

Universal Orlando Resort has begun testing a new facial recognition technology, dubbed “Photo Validation,” as a potential replacement for the current thumbprint scan used at park entrances. The technology is designed to streamline park operations […]

Hotel Technology News

Brittain Resorts & Hotels Rolls Out AI Business Intelligence Technology Matrix Across Its Portfolio of 22 Properties

Brittain Resorts & Hotels (BRH), a prominent full-service hospitality management company in the Southeast, has announced the introduction of an “AI-led business intelligence technology matrix.” This move places BRH at the forefront of next-generation technology […]

Hotel Technology News

W South Beach Elevates Hotel Event Experiences with 3D-Mapping Technology

W South Beach, a renowned Marriott hotel in Miami, has recently unveiled its $6 million ballroom and meeting space renovation. The space is equipped with innovative 360 projection technology, a first for a hotel in […]