Guest Experience Management

Hilton Enhances Its “Connected Rooms” Technology With Netflix Partnership

Two years ago, Hilton unveiled its Connected Room concept. The hotel brand billed it as a first-of-its-kind, high-tech guest room that enables guests to personalize and control every aspect of their stay from one central […]

Hotel Technology News

Whitbread Installs Five-Ton Battery to Power Scottish Hotel

The Gyle Premier Inn at Edinburgh Park in Scotland made an electrifying announcement this week. According to reports, the hotel, which features 120 guest rooms, has installed a five-ton battery to power all hotel operations, […]

Guest Experience Management

Fontainebleau Enhances Guest Services With New Concierge Solution

A spectacular blend of Golden Era glamour and modern luxury, the famed Fontainebleau Miami Beach will be one of the first luxury properties to deploy a new cloud-based concierge solution. The solution, developed by Nuvola, […]

Guest Experience Management

Millennium Hotels and Resorts Launches New Digital Platform and Mobile App

Large hotel companies have gravitated toward launching their own proprietary platforms and messaging apps. Importantly, these platforms and apps allow hotels to create a more extensive and richer data connection with each individual guest. When a […]

Guest Experience Management

Swissôtel The Stamford Turns on the Lights with New Room Management System

AccorHotels’ iconic Swissôtel The Stamford is the first hotel to showcase Interact Hospitality from Signify, which became the new company name of Philips Lighting as of a few months ago. The hotel, which is located in Singapore […]