Guest-Facing Technologies

SkiStar Expands Mobile Apps Functionality at Alpine Ski Resorts

SkiStar is a Swedish leisure, tourism, property and retail company with a presence throughout Sweden, Norway and Austria. Its core business is alpine skiing. The company’s alpine properties include Sälen, Åre and Vemdalen in Sweden, […]


SoBro Guest House Taps StayNTouch to Enable Mobile Check-in

SoBro Guest House, a 24-room property in downtown Nashville, Tennessee, occupies three floors and two wings of a converted apartment building. Each room has a full kitchen. To add a measure of charm and a dose […]


Bunkhouse Group to Implement StayNTouch’s Rover PMS and Zest Products

Bunkhouse Group of Austin, Texas reportedly plans to deploy mobile technology and Property Management Systems products from StayNTouch across its seven hotels. In particular, the hotel company plans to implement its Rover PMS and Zest […]

Guest Experience Management

Hilton’s Digital Key Installs Approach 2,500 Hotels

Hilton has almost 400,000 hotel rooms worldwide. And soon, Hilton Honors guests will be able to open their doors at thousands of hotels with Digital Key technology, according to a spokesperson for the brand. Diamond, […]

Guest-Facing Technologies

The Granbell Hotel Gains Space-age Concierge Capabilities with New Chatbot Platform

The Granbell Hotel is a cheerful boutique property, located next to Shibuya Station in Tokyo, Japan, that has space-age concierge capabilities. That’s thanks to a newly-deployed chatbot platform, called Bebot. The artificial intelligence (AI) -driven engine, the first of […]

Guest-Facing Technologies

Springer-Miller Integrates OpenKey’s Mobile Key Technology Into Its PMS

Springer-Miller Systems has integrated OpenKey’s mobile key technology into its SMS|Host Property Management System. With the mobile key integration, the solution provider has enhanced its ability to help hoteliers improve operational efficiency and the quality of […]


Derby Hotels Collection Selects the iRiS Guest Experience Platform

Spanish hotel group Derby Hotels Collection, which consists of 14 hotels across Barcelona, Madrid, London and Paris, has selected iRiS Software Systems to provide a responsive solution, called the iRiS Guest Experience Platform (GXP). The […]