In the Spotlight

Why Scalable, Guest-Centric Mobile Ordering Is a Strategic Imperative for Hotel Groups

In the fast-evolving world of hospitality, a frictionless and scalable mobile ordering platform is no longer a luxury—it’s a critical lever for driving revenue, reinforcing brand identity, and deepening guest loyalty. “Free” mobile ordering solutions […]

In the Spotlight

Five Hotel Messaging Trends That Define Guest Communication in 2025

In the age of instant communication and personalized service, guest messaging software has become a must-have in the modern hotel tech stack. Whether it’s responding to a late checkout request or upselling a spa treatment, […]

Success Stories

Boulder Falls Inn Increases Event Revenue by 43% After Switching to iVvy

Best Western Premier Boulder Falls Inn in Lebanon, Oregon, is a charming destination designed for relaxation. Featuring 84 comfortable guest rooms and suites, the Inn boasts a peaceful one-acre Japanese garden, alongside an outdoor heated […]

Success Stories

Naumi Hotels Partners with Cendyn to Scale Boutique Hospitality Brand

Marking 18 years since the opening of its flagship Naumi Hotel Singapore, Naumi is launching a new website and promotional campaign accompanied by new visuals to drive home the USP of design-led boutique properties. With […]

Success Stories

Valamar Taps Flexkeeping to Power Personalized, Automated Guest Services Across Its Portfolio of Hotel Properties

Flexkeeping, the leading hotel operations platform, has successfully implemented its Automated Services engine across Valamar’s entire portfolio of properties. This milestone highlights Flexkeeping’s mission to empower hospitality brands with smart automation that delivers tailored guest […]

Weekly Recap

Hotel Technology News Recap: Week of June 29, 2025

This week brought a steady infusion of innovation in AI-driven guest services, POS automation, and backend connectivity across the hospitality landscape. Highlights include funding rounds, new installations, platform integrations, and pilot programs deployed in live […]

Hotel Technology News

Humanoid Robots in Hotels Stir Curiosity and Concern as Global Use Expands

Hotels around the world are increasingly embracing humanoid robots at check-in desks, lobby information points, and even for room service, but the trend is raising eyebrows among guests, researchers and hoteliers alike. Last week, a […]