Full Service and Select Service hotels improved labor productivity during the first half of 2026 even as demand strengthened. Based on Hotel Effectiveness data from approximately 5,000 U.S. hotels, the report finds that Hours per […]
A hotel room lock was once a fairly self-contained purchase. It needed to be secure, dependable and connected to the property-management system so the front desk could issue key cards. Once installed, it might remain […]
Astral Hotels is betting that guests may be more willing to use hotel self-service technology if it looks and behaves less like a machine. The Israeli hotel group is introducing an artificial intelligence-powered check-in kiosk […]
Hospitality has always been built on great service and memorable food. Behind every hotel restaurant, buffet, banquet, and catering event is a string of decisions about how much to prepare, when to restock, and how […]
Otel AI has launched Otel Academy, a free webinar series that separates AI signal from noise for hoteliers. Otel is the AI layer a hotel is missing. Otel Academy is built for hotel general managers, revenue […]
Event Temple, the sales and catering platform purpose-built to help hotels sell more groups, meetings, and events, has announced the release of their latest AI Sales Coordinator. This is an AI agent built into the […]
With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in existing categories for bargain basement pricing. Others are in wholly new and largely undefined […]
Hotel General Managers already understand the value of four- and five-star public reviews. Their challenge is creating more of the positive guest experiences that earn them. CruVu™, from Lodging Interactive, helps General Managers work toward […]
Karen Bey, Vice President of Global Sales & Channels at FCS Solutions, brings more than 25 years of hospitality and hotel technology experience to her role. After beginning her career in hotel operations, she held […]
“AI-enabled” is used to describe all kinds of things, from a scheduling tool to a fully autonomous booking engine, and that’s exactly why the term is confusing. For sales teams working with venues and hotels, […]
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