Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders scaling boutique portfolios into […]
Marriott International is accelerating one of the most ambitious technology overhauls in its history, committing $1.1 billion in investment spending in 2026, with more than one-third directed toward digital and technology transformation. During the company’s […]
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, has announced outstanding year-on-year growth with Mandarin Oriental, one of the world’s most luxurious hotel operators. Over the past year, Mandarin […]
For years, hotel technology evolved through a gradual accumulation of systems. A PMS sat at the center, with layers added over time for distribution, revenue management, reputation, guest messaging, upsells, housekeeping, payments, digital check-in, keyless […]
Accor has launched its ALL Accor app within ChatGPT, enabling travelers to search the group’s global hotel portfolio using natural language, see pricing and loyalty member rates, and then complete bookings through Accor’s own platform. […]
For more than a decade, mobile keys have been positioned as one of hospitality’s most transformative technologies. The promise has always been straightforward: remove friction from arrival, reduce dependency on the front desk, and give […]
Hospitality Tech360 will collaborate with the Hospitality Sector Council to host the trial phase launch of the new Hospitality Innovation Lab during the event at Excel London from 30 March to 01 April, as part of Food, Drink & […]
InterContinental Hotels Group (IHG Hotels & Resorts) has been steadily ramping up its technology agenda in recent years, investing in initiatives that modernize operations, enhance guest experiences and unlock new efficiencies for owners. From deploying […]
Artificial intelligence has moved from experimentation to expectation in hospitality. Wyndham Hotels & Resorts’ newly released second-annual Owner Trends Report suggests the industry has reached an inflection point: hotel owners and developers are broadly embracing […]
IDeaS, a SAS company and the world’s leading provider of AI-powered hospitality revenue management software, has debuted IDeaS Rate Data Advantage (RDA), an enhancement providing users with a sharper edge in evaluating market performance to […]
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