Hotel guests never stopped wanting food delivered to their rooms. What changed is who takes the order, who delivers the meal and who captures the revenue and customer data that come with it. At a […]
Meetings and events can account for a substantial share of total revenue at many hotel properties, and across dedicated event venues the percentage can be higher still. Spaces that sit idle, or that are booked […]
IRIS, the global leader in digital guest experience and mobile ordering solutions for hotels, has been chosen by The Ava Hotel Paso Robles, Curio Collection by Hilton, to transform the guest experience with the deployment […]
IHG Hotels & Resorts has launched conversational hotel search across IHG.com and the IHG One Rewards mobile app, allowing travelers to describe a trip in everyday language rather than begin with a destination and a […]
Building Management Systems (BMS) are the backbone of energy management in hotels, yet they don’t always explain why two near-identical properties can have dramatically different utility bills. For years, BMS technology has monitored and controlled […]
Shower Stream has raised $2 million in seed financing to expand its smart shower technology, which is designed to reduce unnecessary hot-water use while giving hotel operators better insight into water consumption and maintenance issues […]
Cloudbeds, the hospitality management system built for ambitious hoteliers, has introduced Cloudbeds Insights, a new reporting and data intelligence product designed to give large hotel groups and multi-property operators greater control over how they access, […]
IRIS, the market leader in digital ordering and guest experience solutions, has partnered with the Glasgow Marriott Hotel, one of Scotland’s largest and busiest hotels, to boost its room service revenue by 24% year-on-year and […]
Wyndham Hotels & Resorts has moved its guest-facing artificial intelligence program well beyond the pilot stage. More than 5,000 hotels now use Wyndham Connect, the company’s AI-enabled guest engagement platform, while Wyndham AI Concierge, a […]
Mobile Communications America (MCA), a national leader in integrated communication, connectivity, and security solutions, today announced an expanded managed services offering that combines Signal Source as a Service (SSaaS) with its SecurePlan support program to […]
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