A guest messages the front desk at 11 PM: the air conditioning in room 304 is making a noise and cannot be turned off. The message lands in WhatsApp. The front desk agent notes it, […]
Besty AI, a startup focused on artificial intelligence automation for short-term rental operators, has closed a $3.75 million seed round as vacation rental managers look for new ways to scale guest service, operations and revenue […]
Hotel conversion activity is running at a pace the hospitality industry hasn’t seen in years, and Mincey Marble Manufacturing is in the middle of it. The Georgia-based maker of cast marble shower pans and panel […]
Radisson Hotel Group is replacing one of the hotel industry’s most familiar direct-booking promises with a more automated model. The company has launched an AI-powered real-time price matching feature that detects lower publicly available rates […]
A series of recent hotel technology announcements is showing how quickly artificial intelligence is moving from standalone applications into the core operating systems hotels use every day. The latest wave of product launches and company […]
China’s growing investment in robotics and artificial intelligence is extending into hospitality in a big way, with Shenzhen-based Pudu Robotics announcing plans to develop what it describes as the world’s first “full-scenario robot-serviced hotel.” Scheduled […]
Artificial intelligence has quickly become part of nearly every aspect of hotel operations, from reservations and revenue management to guest messaging, marketing and back-office automation. One area now beginning to attract attention is hotel development […]
Artificial intelligence (AI) seems to be all anyone wants to talk about these days. It’s understandable. AI has already fundamentally changed more industries than anticipated. The hospitality industry is already seeing the benefits of integrating […]
YOTEL has introduced Anti-Appy Hour, a guest experience built around one of the more unusual uses of hotel technology: helping travelers step away from their phones. Launched this month across participating properties, the program uses […]
PPHE Hotel Group, the international hospitality real estate group which develops, owns and operates a multi-brand portfolio of hotels and resorts, has expanded its digital transformation strategy through a landmark partnership with Hudini. The agreement […]
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