AI / Robots

Hospitality Digital Technology: Challenges, Priorities and Buzzwords

By Max Starkov, Founder and Director at HEBS Digital Today’s typical online travel consumer is exposed to more than 38,983 micro-moments in a 60-day timeframe and visits an average of 18 websites via multiple devices […]

AI / Robots

The Pros and Cons of IoT in the Hotel Industry

By Kelly Potter, Marketing Associate, Transcendent Imagine our everyday objects interacting with each other via the internet. That’s the Internet of Things (IoT) in its simplest form. According to Forbes, “The Internet of Things is the network of […]

hotel revenue management
Revenue Management

Hotel Revenue Management: Segmenting for Success

By Alisha Goldberg, Assistant Editor Revenue management is a big data challenge. Next-generation solutions process vast amounts of data and optimize pricing in highly compressed timeframes. In terms of scale, the terminology one might use […]

AI / Robots

Who is the Hotel Guest of 2020? (Infographic)

In this infographic, we ask who is the hotel guest of 2020 and how will evolving technological advances most likely shape their expectations?The hospitality industry is currently going through a period of significant change and […]

Property Management Systems

Asking the Right Questions of Hotel PMS Solution Providers

By Debbie Carson, Associate Editor Many of the questions hoteliers would want to ask of hotel technology solution providers during the research and evaluation process are bound to vary, depending on the specific needs and […]

CSR & Booking Solutions

The Benefits of Virtual Reality for Hotel Bookings

By Michal Hubschmann, CEO of VDroom GCH, a leading German hotel management company, is a good example of a pioneer in the world of virtual reality for hotel bookings. More than a third of the hotels they […]

Data and Analytics

Improving the Hotel Guest Experience with Personalization

This following article is adopted from the Starfleet Research study Built for the Cloud: A Blueprint for Hotel Technology Success. It is published here with permission. Hoteliers today are increasingly focused on making their data […]