In the Spotlight

Why Panic Buttons are a Must-Have Hotel Technology for 2021 and Beyond

With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels […]

Viewpoints

How a Modern Tech Stack Will Drive Hotel Recovery

As hotels begin down the road to recovery – reopening with largely reduced staff and welcoming guests with a whole new list of standard operating procedures – many are questioning what the future of hospitality […]

Viewpoints

Why Independent Call Centers Often Outshine Hotel Brands

Most hotels have suffered a major decline in sales leads from reliable digital channels. Can the voice channel pick up the slack and drive direct bookings? Doug Kennedy, President of the renowned Kennedy Training Network, […]

In the Spotlight

Six Hotel Budgeting Tips for 2021

With operating budgets thrown out the window by second quarter this year, hoteliers are scrambling to find useful historical data to help guide them through the 2021 budgeting and forecasting process. Hotel operators will be […]

In the Spotlight

The Hotel of Tomorrow Project Showcases Future Design and Technology Concepts

A global think tank consisting of 325 hospitality industry executives and spearheaded by The Gettys Group, a Chicago-based design, development and consulting firm, have been imagining the future of hotel design and technology innovation for […]

Viewpoints

Adding Some Hospitality to the Next Normal of Videoconferencing

Are you sick of videoconferencing yet? As an immediate salve for the need to physically distance and work remotely in order to prevent COVID-19 from spreading, products like Zoom, Google Meets, Skype and Microsoft Teams […]