In the Spotlight

Covid-19: Protecting Hotel Staff, Protecting Guests

Physicians and nurses expect to contend with infectious diseases as part of their every day work, but hotel workers do not. The COVID-19 pandemic is shining a spotlight on this stressful aspect of the workplace […]


How Your Hotel’s Post-Covid Restaurant Can Compete Against Ghost Kitchens

Pre-pandemic, the operative model for many hotels was to generate core earnings through the rooms division with more-or-less break even or slightly positive support from one’s F&B offerings. With the onsite dining experience heavily compromised […]

In the Spotlight

Why Managing OTAs Will Be Key to Early Hotel Recovery

As guests start to trickle in the doors again, one thing is becoming clear: OTAs are in a prime spot to capture early returning demand. OTAs are popular with driving travelers and those looking for […]