Dukley Hotel & Resort Partners with Hudini to Enhance Guest Engagement with Customized Mobile App

Submitted Announcement

The app includes online check-in and check-out, in-room dining ordering with dietary options, housekeeping requests, restaurant reservations, and an extensive hotel compendium featuring hotel information and offers tailored to each guest’s profile.
8.6.2024

Dukley Hotels & Resort has selected Hudini, a smart hospitality solutions provider, to deliver a customized mobile application at the exclusive five-star resort in Budva, Montenegro.

Committed to world-class hospitality, Dukley Hotels & Resort has elevated their guest experience with the mobile application developed by Hudini. The app allows the resort to cater to guests efficiently and seamlessly throughout their entire stay, whether they are on or off hotel premises.

The app includes online check-in and check-out, in-room dining ordering with dietary options, housekeeping requests, restaurant reservations, and an extensive hotel compendium featuring hotel information and offers tailored to each guest’s profile. Additionally, guests can access off-site services such as destination information and activities of the Budva Riviera.

“We are delighted to have been chosen by Dukley Hotel & Resort to support them in elevating their guest experience while, at the same time, increasing ancillary revenue at more touchpoints throughout the guest journey. The app results in a more curated and memorable stay for every guest, which adds to Dukley Hotel & Resort’s reputation for exclusivity and luxury,” said Prince Thampi, CEO and Founder of Hudini.

“Dukley has always been dedicated to providing an unforgettable experience. Our five-star resort, with its luxurious rooms and breathtaking Adriatic views, offers the perfect blend of old-world charm and modern luxury. Embracing digital services with Hudini, we’re enhancing our guest-centric approach. This partnership allows us to understand our guests better and elevate their satisfaction with our exclusive offerings,” said Olga Giniyatullina, Marketing Manager at Dukley.

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