Hotel Alma San Juan Selects Innovative Hotel and Resort POS Solutions from GoTab to Enhance the Guest Experience

Submitted Success Story

The collaboration between GoTab and Hotel Alma San Juan represents a fusion of historical elegance and modern innovation, setting a new standard for luxury hospitality in Puerto Rico. 
11.1.2024

Hotel Alma San Juan, the newest luxury boutique hotel in the heart of Old San Juan, Puerto Rico, has partnered with GoTab, a leading POS platform. This collaboration brings GoTab’s innovative Hotel & Resort POS solutions to the enchanting property, enhancing the guest experience in this historic and beautiful setting.

Located in the Pisos de Don Juan, the first Hispano-Mediterranean-style building in Old San Juan dating back to the 19th century, Hotel Alma San Juan serves as a gateway to Puerto Rico’s rich history. The hotel features a luxury rooftop pool, two unique dining concepts, three bars showcasing creations by a James Beard Award finalist chef, a full fitness facility, and plans for a sustainable coffee shop that compliments the surroundings that awaken your senses, spark curiosity, and nurture a calming atmosphere.

“At Hotel Alma San Juan, our commitment is to provide guests with a memorable experience that celebrates Puerto Rico’s vibrant heritage and modern luxury,” said José Lugo, Director of Food and Beverage. “GoTab’s point of sale system perfectly complements our vision, enabling us to elevate our food and beverage service and enhance every guest’s stay. We’re thrilled about the positive impact this partnership will have on customer service and how it will add to the distinctive charm of Old San Juan.”

GoTab’s advanced Hotel & Resort POS technology boasts cutting-edge features including shared tabs, comprehensive data and analytics, advanced TabletHandheld POS, and seamless mobile ordering. Guests enjoy the convenience of advanced ordering while the hotel benefits from streamlined ordering and payment processes, efficient kitchen management, and the ability to deliver personalized guest experiences. This implementation of GoTab’s Hotel POS technology ensures a cohesive and elevated dining experience, aligning perfectly with Hotel Alma San Juan’s commitment to luxury and innovation.

“Our solutions are designed to complement Hotel Alma San Juan’s commitment to luxury and exceptional service, ensuring that every guest enjoys a seamless and memorable dining experience in this stunning historic setting,” said Tim McLaughlin, CEO and Co-Founder of GoTab.

This collaboration between GoTab and Hotel Alma San Juan represents a fusion of historical elegance and modern innovation, setting a new standard for luxury hospitality in Puerto Rico. 

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