By Lea Mira, HTN staff writer - 3.4.2025
Mews, a leading hospitality technology solution provider, has secured $75 million in its latest funding round, led by Tiger Global, with continued support from Kinnevik, Battery Ventures, and Growth Equity at Goldman Sachs Alternatives. The new investment will support Mews’ expansion in the U.S. and DACH regions, fuel further AI-driven innovation, and enable strategic acquisitions as the company continues to develop its position in the increasingly competitive hospitality technology market.
The latest funding round comes at a time of sustained growth for Mews, which has seen over 50% year-on-year expansion, processed more than $10 billion in payments volume, and generated $200 million in revenue in 2024. The company’s growth has been driven by both organic expansion and strategic acquisitions, including its recent purchase of Atomize, a company specializing in automated revenue management solutions. This acquisition reflects Mews’ broader ambition to integrate AI-driven tools that enhance operational efficiency and revenue optimization for hoteliers.
While Mews has established itself as a significant player in the European market, particularly in the DACH region, where it has reached 20% market penetration, much of its focus is now shifting toward expansion in North America. The U.S. hospitality market presents both significant opportunities and challenges, with Mews facing competition from long-established players such as Oracle and emerging technology providers like SoftBank-backed Cloudbeds. Over the past year, Mews has made notable progress in North America, doubling its revenue in the region, increasing the number of hospitality brands using its platform—including partnerships with Lark Hotels, BWH Hotels, and Weekender—and more than doubling the number of rooms and spaces managed via its software.
The company’s growth strategy is centered not just on geographic expansion but also on continued technological innovation. With a focus on AI-driven automation, Mews aims to help hotels streamline routine tasks, optimize pricing, and improve the guest experience through more sophisticated data analysis. This investment in artificial intelligence is intended to address the increasing demand for automation in the hospitality sector, where operational efficiencies and enhanced guest personalization have become key priorities for hoteliers seeking to remain competitive.
In a press statement, Richard Valtr, Founder of Mews, highlighted the importance of Tiger Global’s investment in supporting the company’s next phase of growth. He pointed to the firm’s experience with high-growth technology companies and its track record of investing in U.S. market leaders such as Toast, Procore, and ServiceTitan as factors that make Tiger Global an ideal partner. He also noted that Mews has already invested over $50 million in the U.S. market in recent years and intends to continue making substantial investments to expand its presence. The funding will allow Mews to scale its operations in North America while reinforcing its global strategy of long-term growth and leadership.
Mews CEO Matt Welle believes that artificial intelligence has the potential to significantly impact the hospitality sector by enhancing the guest journey and improving operational efficiencies in a data-rich industry. With the backing of Tiger Global, Mews plans to accelerate its development of AI-driven solutions that can automate hotel operations and provide more actionable insights to hoteliers. The company has already begun integrating AI tools to help front-desk staff and concierges better understand guest preferences, allowing for more personalized service. Additionally, AI-driven revenue management features are being developed to help hotels dynamically adjust pricing based on demand and market conditions.
While Mews is well-positioned for continued growth, the broader hospitality technology landscape remains highly competitive, with both emerging startups and established industry players competing for market share. The travel industry itself is also navigating a mix of positive and uncertain economic indicators. On one hand, analysts at Oxford Economics project a 12% increase in global travel this year, equating to 1.75 billion arrivals. This growth has fueled investor interest in travel technology startups, as seen in recent funding rounds for TravelPerk ($200 million), Hostaway ($365 million), and Tourlane ($26 million from Sequoia). However, challenges such as inflation, shifting economic policies, and geopolitical uncertainty could impact travel budgets and the financial health of hospitality businesses. Expedia’s recent layoffs suggest that even well-established companies are reassessing their operational strategies in response to broader economic trends.
Despite these uncertainties, Mews has continued to attract investor confidence, with Tiger Global leading this latest equity investment alongside previous investors. Battery Ventures led Mews’ $33 million Series B, while Kinnevik and Goldman Sachs spearheaded the company’s $185 million Series C in 2022. Kinnevik also led Mews’ $110 million Series D in 2024. This latest funding round, which Mews describes as a “growth round,” was initiated after Tiger Global approached the company to explore investment opportunities. Mews has not disclosed its current valuation, though it was valued at $1.2 billion following its Series D round last year.
The company’s recent financial performance reflects strong demand for its platform, with over 6,300 hotels now using its software, up from 5,000 a year ago. Mews processed $10 billion in payments in 2024, doubling from the previous year, and its annual revenue exceeded $200 million. The company has also been expanding its service offerings to increase revenue per customer, with some of this expansion occurring through mergers and acquisitions. In September 2024, Mews secured $100 million in debt financing from Vista Credit Partners to fund additional acquisitions, signaling an ongoing strategy of growth through consolidation.
Founder Richard Valtr, who started Mews in 2012, has long emphasized the need for more flexible and cloud-based solutions in hotel management. As an independent hotel owner himself, he recognized the inefficiencies in legacy property management systems and sought to develop a modern alternative. Mews’ approach has been to offer an integrated, end-to-end solution that includes booking management, payment processing, staff operations, event management, guest loyalty programs, and more. This model is similar to the “Toast” approach seen in the restaurant industry, where a single platform handles multiple aspects of business operations.
A major focus for Mews in the coming years will be the continued integration of AI into its platform. The company has a dedicated AI team working on a range of projects, from customer-facing tools to backend optimization algorithms. One of its recent developments is a feature that creates concise guest profiles based on past stays and preferences, allowing hotel staff to quickly personalize interactions. The company is also exploring ways to automate decision-making processes related to pricing, availability, and operational efficiency.
As Mews continues its expansion, it has been securing partnerships with larger hospitality brands. While it has doubled the number of brands using its platform, many of these partnerships are with franchise-based hotel groups, meaning that individual properties still need to be onboarded separately. The company is working to streamline this process and expand its presence within larger hotel chains.
Mews’ ability to scale will depend on several factors, including the successful execution of its AI-driven initiatives, continued investor support, and its ability to differentiate itself in a crowded market. While its growth in North America has been strong, competition remains fierce, and the hospitality sector’s reliance on technology will only increase in the years ahead. As hotels seek to improve operational efficiency and enhance the guest experience, the demand for sophisticated, automated solutions like Mews is likely to grow. However, how well Mews can navigate industry challenges, economic fluctuations, and competitive pressures will determine whether it can maintain its current momentum and continue its trajectory as a leader in hospitality technology.