By HTN editors - 5.11.2025
From major acquisitions and AI-driven transformations to fresh rounds of investment and bold digital innovations, the first full week of May brought a series of impactful developments across the hotel technology landscape. Hospitality groups and solution providers alike continued to embrace emerging tools and platforms aimed at enhancing guest experiences, improving operational efficiency, and expanding digital capabilities. The following roundup highlights key announcements and initiatives that shaped the industry during the week.
Stayntouch Recognized as 2025 “Hotel PMS of the Year”
Stayntouch, a cloud-based property management system (PMS), received the 2025 “Hotel PMS of the Year” award from TravelTech Breakthrough. The platform is lauded for its intuitive design, rapid deployment, and seamless integrations, delivering up to 70% greater operational efficiency and enhancing the guest experience.
MyVenue Secures Major Investment for Global Expansion
Adelaide-based tech start-up MyVenue has secured a multi-million dollar investment from Tennessee-based investment firm Greater Sum Ventures (GSV), which has acquired a majority stake in the company. MyVenue provides point-of-sale platforms used in nearly 200 major sports and entertainment venues worldwide, with a strong presence in the U.S. at sites such as Dodger Stadium, Hard Rock Stadium, and the Los Angeles Memorial Coliseum. Founded in 2020 by engineer Tim Stollznow, the company experienced rapid growth, expanding its workforce to over 70 employees, including 40 in Adelaide, and opening a global headquarters at Lot Fourteen. MyVenue’s platform includes a mobile ordering app, self-service kiosks, and real-time dashboards, generating revenue through a cut of each venue’s sales. The GSV investment will accelerate MyVenue’s global expansion, while its leadership team remains in place.
Minor Hotels Launches Unified Masterbrand and Integrated Tech Ecosystem
Minor Hotels, a Bangkok-based global hospitality group, has embarked on a comprehensive rebranding initiative aimed at unifying its diverse portfolio under a single master brand. This strategic move seeks to enhance guest experiences, streamline digital interactions, and leverage a centralized technology ecosystem across its properties.
Eccleston Square Hotel Enhances Guest Experience with Advanced Technology
Eccleston Square Hotel, a luxury boutique property in central London long known for its tech-forward approach, has unveiled a new wave of in-room and back-end technological upgrades designed to further elevate the guest experience. As part of its ongoing commitment to innovation, the hotel has introduced next-generation smart room controls that allow guests to customize lighting, temperature, and entertainment settings via voice command or touchscreen tablet. Enhanced high-speed fiber-optic connectivity ensures seamless access to digital services, whether for business use or streaming entertainment. Additionally, the hotel has integrated an AI-powered digital concierge platform that provides guests with real-time recommendations, in-room dining options, and automated service requests—minimizing wait times and maximizing personalization. All systems are fully synchronized with the hotel’s property management software, enabling staff to anticipate needs and deliver more proactive, tailored service.
LuxUrban Integrates Digital Currency Payments
LuxUrban Hotels has begun accepting digital currency payments, making it one of the pioneers in the hospitality sector to embrace cryptocurrency. This initiative caters to the growing demand for alternative payment methods and positions LuxUrban as a forward-thinking player in hotel technology adoption.
These developments underscore the hospitality industry’s commitment to leveraging technology to enhance guest experiences, streamline operations, and adapt to evolving consumer expectations.