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News Ticker

[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] Hospitality Technology Innovation to Take Center Stage at HRC 2025 Announcement
[ ] The Distribution Landscape is Evolving as Hotels Seek More Control of Inventory, Margins and Guest Relationships Viewpoints
[ ] Lodgify Accelerates Growth of Its Vacation Rental Management Platform with Tech Innovation and Leadership Transition Announcement
[ ] Dorint Enlists IDeaS to Bolster Its Revenue Management Strategy Across All 60-Plus Hotel Properties Success Stories
[ ] Oyo Focuses on Direct Bookings and Customer Engagement with Major Investment in Motel 6 Digital Growth Solution Provider News

Guest Experience is the New Loyalty: How Hoteliers Can Take Advantage of Technology to Elevate Guest Experience

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For hoteliers, guest loyalty has become an increasingly elusive concept. A decade ago, brands would have focused on instilling loyalty through things like rewards programs or points. Now, it is more about creating an inspiring, […]

The Impact of Smartphones on Hotel Guest Behavior

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Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]