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News Ticker

[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] Lighthouse Charts a Course for Global Expansion and Hotel Technology Innovation with $370 Million Investment Solution Provider News
[ ] Mews Acquires Atomize, Enhancing its Hotel Revenue Management Capabilities Solution Provider News
[ ] Renaissance Hotels Launches R FINDS Digital Marketplace to Capitalize on Experiential Travel and Localism Trends Hotel Technology News
[ ] Apaleo Raises $21 Million to Expand Its Hotel Property Management Platform Built on API-First Architecture Solution Provider News
[ ] The Westin Resort Nusa Dua Increases Guest Spend by 30% with IRIS Digital Mobile Dining and Guest Directory Solutions Success Stories

Guest Experience is the New Loyalty: How Hoteliers Can Take Advantage of Technology to Elevate Guest Experience

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For hoteliers, guest loyalty has become an increasingly elusive concept. A decade ago, brands would have focused on instilling loyalty through things like rewards programs or points. Now, it is more about creating an inspiring, […]

The Impact of Smartphones on Hotel Guest Behavior

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Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]