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News Ticker

[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] Nuitee Raises $48 Million to Expand Its Travel and Hotel Connectivity Technology Solutions Solution Provider News
[ ] How Technology will Transform the Travel and Hospitality Experience in 2025 Viewpoints
[ ] The Fielding Hotel Partners with mycloud Hospitality to Streamline Operations and Improve Guest Services Success Stories
[ ] SIHOT Adds New Features to Its Self-Service Kiosks to Increase Hotel Revenue and Enhance the Guest Experience Announcement
[ ] HotelREZ Unveils New B2C Platform to Empower Independent Hotels Worldwide Announcement

Guest Experience is the New Loyalty: How Hoteliers Can Take Advantage of Technology to Elevate Guest Experience

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For hoteliers, guest loyalty has become an increasingly elusive concept. A decade ago, brands would have focused on instilling loyalty through things like rewards programs or points. Now, it is more about creating an inspiring, […]

The Impact of Smartphones on Hotel Guest Behavior

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Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]