Zaplox AB, a leading global mobile key and hospitality solution provider, today announced a new partnership with Northwind to offer its mobile guest experience platform as an integrated solution to the over 800 hotels using Northwind’s Maestro Property Management System (PMS). The strategic alliance is designed to deliver a competitive advantage and new business opportunities in North America.
According to reports, the partnership between the two hotel technology solution providers will benefit more than 800 leading hotels, resort and multi-properties throughout the United States and Canada. The combined offering is designed to help these hoteliers enhance their mobile guest journey and deliver a frictionless experience, eliminating lines at the front desk to check-in and, out as well as secure mobile payments.
Hoteliers that have deployed MaestroPMS can now offer the added convenience of a mobile key option to guests, reducing the hassles and costs associated with lost and demagnetized key cards. The Zaplox solution also provides new revenue opportunities with upselling, upgrades and promotions for connected hotels.
Research studies suggest that upwards of 50 percent of all travel plans are now being booked via a mobile device, so it is a natural step for guests to use smartphones throughout their hotel stay from check-in, and mobile room keys, to purchases, access to guest services, checkout, payments and more.
Providing a comprehensive platform developed specifically for the global hospitality industry, Zaplox aims to help hoteliers implement a complete mobile guest journey.