9.11.2024
mycloud Hospitality, the all-in-one cloud-based hotel property management solution, has announced an additional integration with Rannkly. The partnership combines mycloud’s comprehensive cloud-based property management solution capabilities with Rannkly’s advanced review management technology, giving hoteliers a dynamic tool for monitoring guest satisfaction, strengthening their online reputation, and maintaining a competitive advantage in today’s digital-first marketplace.
With the integration of Rannkly, mycloud PMS users can quickly monitor, evaluate, and reply to guest reviews in real-time. Rannkly’s review management system collects reviews from key platforms including Google, TripAdvisor, and Booking.com, and allows them to be managed from within the mycloud interface. The integration improves the review management process and allows hoteliers resolve guest concerns in real-time.
By providing comprehensive analytics, Rannkly enables hoteliers measure sentiment, identify areas for improvement, and obtain important insights into guest preferences. Other capabilities include automated warnings for unfavorable reviews, automated responses, and obtaining insights from competition reviews.
Mr. Deepak Chauhan, Vice President at mycloud Hospitality said, “We are excited to integrate Rannkly to deliver this vital tool to our customers.” In a world where online reviews can make or break a hotel’s reputation, this integration equips hoteliers not only with the ability to manage their online presence effectively but also with the ability to translate guest feedback into actionable strategies that enhance the overall guest experience and ensure long-term success.
Mr. Shobhit Singh, Co-founder & CTO at Rannkly said “We want our clients to have a strong online reputation by managing reviews efficiently and turning guest feedback into operational insights. Whenever travelers book a vacation these days, they put a lot of emphasis on user reviews. This integration enables mycloud users to leverage this information more effectively, helping them exceed guest expectations and remain competitive in a crowded market.”
mycloud PMS is a fully integrated, cloud-based hotel suite that is designed to drive digital transformation for properties, from operations to guest experience, and ultimately boost income. Thanks to its basic Property Management System (PMS) going live in just four hours, and access to over 200 interfaces, mycloud PMS stands out as one of the most intuitive solutions for business decisions. It also includes Power BI integration, and a multitude of reports designed to deliver valuable insights, empowering hoteliers with advanced data analytics to make informed decisions and optimize performance. The multi-property management features and 24/7 assistance, mycloud PMS assists hotels in managing their operations in over 40 countries.
The integration of Rannkly into the mycloud PMS is now available to all mycloud Hospitality users. The recent integration underscores mycloud’s commitment to providing hoteliers with practical tools that simplify operations and improve guest satisfaction.
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