ShriGo Hotels Deploys mycloud PMS to Enhance Guest Satisfaction and Enable Real-Time Centralized Management

Submitted Success Story

mycloud PMS was chosen, since it provided a completely integrated platform that included a Property Management System (PMS), Central Reservation System (CRS), Point-of-Sale (POS), and other essential modules. The unified approach reduces the need to juggle various vendors and systems, resulting in greatly simplified operations for ShriGo Hotels.
10.22.2024

ShriGo Hotels, one of India’s fastest-growing hotel chains, has chosen mycloud PMS to streamline operations and enhance the guest experience across its roster of properties. ShriGo Hotels decided after identifying the limitations of their outdated hybrid PMS, which lacked the required features, wasn’t able to provide seamless integration, and created operational challenges due to its fragmented approach. In response, mycloud PMS, with its all-in-one cloud-based platform, is poised to transform the hotel group’s management capacities.

ShriGo Hotels & Resorts operates 13 properties in India and Overseas. As an expanding business, they were looking for an all-encompassing solution that could scale with their needs and allow them to manage operations across numerous locations. mycloud PMS was chosen, since it provided a completely integrated platform that included a Property Management System (PMS), Central Reservation System (CRS), Point-of-Sale (POS), and other essential modules. The unified approach reduces the need to juggle various vendors and systems, resulting in greatly simplified operations for ShriGo Hotels.

The versatility of mycloud’s cloud-based system also allows ShriGo Hotels to oversee operations from anywhere, with real-time data access and seamless updates—something their prior system did not offer. mycloud PMS allows the hotel group to remotely monitor property performance, adjust pricing, and optimize operations, delivering unprecedented operational freedom. 

“ShriGo Hotels’ move to our all-in-one cloud solution reflects the increasing demand for products that are leading the digital transformation within the hospitality industry,” stated Mr. Deepak Chauhan, Vice President at mycloud Hospitality. “With integrated solutions like mycloud PMS, hotels can now leverage the full power of digitalization to streamline operations and enhance the guest experience. We are delighted that ShriGo Hotels recognizes the value of our fully integrated Central Reservation System (CRS), Point of Sale (POS), and other modules. Our platform offers the scalability, real-time analytics, and centralized control that modern hotel chains like ShriGo Hotels need to thrive in today’s competitive, tech-driven environment.”

“mycloud PMS has given us a true all-in-one solution that significantly simplifies our operations. The CRS has consolidated our booking management, while the cloud-based infrastructure provides real-time access to data and reports, allowing us to monitor performance from any location. The CRM capabilities empower us to tailor guest services to meet individual preferences, and the BI features provide actionable insights that enable us to make informed, strategic decisions for our continued success.” said CA Nandlal Agarwal, Founder at ShriGo Hotels & Resorts.

mycloud Hospitality has been providing a fully integrated, cloud-based hotel suite the hospitality industry for over 15 years. The platform offers an all-in-one solution that combines different modules to meet the diverse needs of hotels worldwide, ready to go live in just four hours, and providing access to over 200 interfaces. The multi-property management features and 24/7 assistance, mycloud PMS assists hotels in managing their operations in over 40 countries.

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