The term “travel agent” might evoke outdated images of shoulder pads, strip malls, corded telephones, and bulky cathode-ray tube monitors for some. This perception has been fueled by the rise of online booking platforms, leading […]
Every industry has its jargon and its acronyms. For hotel technologists, this is the PMS, CRS, POS, IBE, CRM, BI, AI, ML, PCI, as well as financial KPIs to monitor like GOPPAR, GSS or CPOR. […]
In response to the evolving digital environment, The Hotels Network (THN), a direct growth platform for hotels, proudly unveils its personalization suite that operates entirely without third-party cookies—a first in the industry. This groundbreaking development […]
SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, has released its industry-leading platform on mobile, to give accommodation providers the power to execute their property’s revenue management […]
Mews, a leading provider of cloud technology solutions for the hospitality industry, has announced a new funding round of $110 million. This round is led by Kinnevik, with participation from Revaia, Goldman Sachs Alternatives, Notion […]
HotelTechReport, the global software research platform used by more than 2.5 million hotel tech buyers annually including 100% of top 5 global chain properties represented, today revealed the winners of the 2024 HotelTechAwards. Now in […]
Lighthouse, the leading commercial platform for the travel and hospitality industry, today announced the launch of Smart Summaries within its award-winning Business Intelligence solution. Smart Summaries leverage generative AI to transform complex data sets into […]
Sustainability is a driving force in the hospitality industry, influencing the decisions of both guests and hoteliers. From energy-saving initiatives to digital communication strategies and paperless processes, hotels are implementing various eco-friendly practices to enhance […]
Hotels often face the complex challenge of providing reliable wifi for their guests across large premises. The good news is that, by utilizing a mesh network, hotels can improve connectivity, security and privacy. This can […]
The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes are to a business’ core systems, […]
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