Most hospitality marketers define their competition too narrowly — and it’s costing them bookings. They focus on properties that offer similar accommodations or experiences, but travelers don’t make decisions based on industry categories. They care […]
Chapter 1: The Three-Legged Trap Once upon a time in a land not so far away, hotel companies became victims of their own business model. The infamous three-legged stool — owner, operator, brand — seemed […]
As Earth Day 2025 arrives, the hospitality industry is showcasing a growing commitment to environmental responsibility. From smart energy systems to AI-driven food waste reduction, hotels and resorts around the world are increasingly leveraging technology […]
In today’s fast-paced world, particularly in the hospitality industry, the concept of the “smart hotel” has evolved from a futuristic vision into a present-day reality. In fact, given the rapid pace of technological advancement, today’s […]
The pace of innovation in hotel technology has hit a new gear in 2025. Artificial intelligence is no longer just a buzzword—it’s transforming how hospitality software works, how it’s delivered, and how hotel managers make […]
With spring in full bloom and summer fast approaching, now is the perfect time for hospitality operators to implement a tech-forward F&B strategy that maximizes seasonal opportunities. Mobile ordering, digital menus, and guest engagement platforms […]
When they were first introduced, metasearch channels quickly became an important part of travelers’ online shopping habits, as they were a way of getting an ordered overview of the endless shopping options available online. Growing […]
Business travel has not experienced a typical path to recovery post-COVID, but the industry’s focus on leisure travelers will be tested as it increases. In January, the U.S. Travel Association forecasted a 4 percent increase […]
In an industry as dynamic as hospitality, staying ahead requires more than just internal innovation. As a CEO who’s navigated through numerous industry shifts, I’ve discovered that some of the most impactful changes come from […]
Today’s travelers aren’t just booking rooms; they’re seeking uniquely tailored experiences. For large hotel brands, delivering personalized guest experiences at scale is both a challenge and a competitive necessity. Today’s travelers expect more than just […]
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