Viewpoints

How Technology Can Power Smart Hotels from Check-In to Check-Out

In today’s fast-paced world, particularly in the hospitality industry, the concept of the “smart hotel” has evolved from a futuristic vision into a present-day reality. In fact, given the rapid pace of technological advancement, today’s […]

Viewpoints

5 Hospitality Software Trends in 2025 Every Hotel Manager Should Know

The pace of innovation in hotel technology has hit a new gear in 2025. Artificial intelligence is no longer just a buzzword—it’s transforming how hospitality software works, how it’s delivered, and how hotel managers make […]

In the Spotlight

How Reimagining Metasearch Can Deliver Wins for Both Hotels and OTAs

When they were first introduced, metasearch channels quickly became an important part of travelers’ online shopping habits, as they were a way of getting an ordered overview of the endless shopping options available online. Growing […]

In the Spotlight

How Hotels Can Leverage AI-Driven Automation to Deliver Hyper-Personalized Guest Experiences at Scale

Today’s travelers aren’t just booking rooms; they’re seeking uniquely tailored experiences. For large hotel brands, delivering personalized guest experiences at scale is both a challenge and a competitive necessity. Today’s travelers expect more than just […]

In the Spotlight

How AI Is Reshaping Every Corner of Hotel Operations and the Guest Experience

Artificial Intelligence (AI) has evolved from a futuristic buzzword into a practical, mission-critical tool that is reshaping the hotel industry at a rapid pace. According to analysts at HotelTechReport, hotels are adopting AI solutions not […]

In the Spotlight

6 Ways to Make Adoption of Your New Hotel Technology a Success

Both McKinsey and Harvard Business Review have reported that more than 70 percent of Digital Transformations fail. The number one reason: resistance to change leading to poor adoption of new technologies.  In hospitality this challenge […]