New Lindon Hotel Selects mycloud PMS to Enhance Its Operational Efficiencies and Improve Guest Services

Submitted Success Story

The 50-room hotel now has a modern and more efficient cloud-based system that is helping its management team with better decisions by providing insightful information through varieties of reports.
5.20.2024

New Lindon Hotel, headquartered in London’s West End, is using mycloud Hospitality Software’s all-in-one cloud-based Hotel Property Management Solution (PMS) to enhance operational efficiencies and improve guest services. The award-winning mycloud PMS offers a feature rich, cloud-based technology solution for independent hotels and small to mid-sized hotel chains globally.

“Our 50-room hotel now has a modern and more efficient cloud-based system that is helping our management team with better decisions by providing insightful information through varieties of reports,” said Aquleem Khan, general manager at the New Lindon Hotel. “Any of us can log in from any location at any time to get any details in the system, lend a hand, run reports, and more.” 

One of the Mayflower Collection, a family-run collection of properties that have played a memorable part of London’s hotel scene since 1995, the New Linden Hotel is located in the heart of London’s West End, near trendy Notting Hill and the world-renowned Portobello Market. The stylish boutique hotel is a local gem that combines modern, state-of-the-art in-room conveniences with luxurious comfort and exceptional guest service.   

2000+ independent hotels, boutique hotels, motel brands, and luxury chains across 40 countries depend on mycloud Hospitality. Integrating seamlessly with 175+ interfaces, all-in-one cloud-based mycloud PMS simplifies third-party software management within a single platform. More than 450 customizable reports and a PowerBI dashboard improve data-driven decision making to drive operational efficiency, enhance guest experiences, reduce costs, and improve revenues. With features to automate repetitive tasks, intuitive workflows that reduce errors, and a central source for reservation information, including guest preferences and special requests, mycloud Hospitality makes delivering exceptional guest experiences possible every time.

“We are proud to help The New Linden Hotel and more than 2,000 properties around the world streamline front and back-office operations, guest services, reservations, housekeeping, billing, and more with one cloud-based hotel solution,” said Mr. Deepak Chauhan, vice president at mycloud Hospitality. “In today’s digital age, guests expect modern, personalized hospitality services, from contactless check-in to mobile room key entry. mycloud PMS makes integrating the hospitality technology of tomorrow with current systems both simple and effective.”

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