Viewpoints

Driving Better Hotel Guest Experiences with SMS 

For every hotel, giving guests a great experience is essential. Not only to meet expectations, but also to manage any potentially brand damaging experiences before they make it online. Guests now expect smooth, personalized interactions […]

Announcement

New eBook from React Mobile Provides Actionable Insights into Hotel Staff Safety Measures and Policies

Hospitality safety technology provider React Mobile today announced the release of their insightful eBook, Panic Buttons are the #1 Must-Have Safety Technology in Hospitality. In line with new legislation surrounding improved standards for hotel employees, and […]

In the Spotlight

The Facebook Algorithm in 2020: What Hotels & Resorts Need to Know 

It’s no secret that organic Facebook marketing can be a little fickle for anyone with a business account on the platform. We’ve been seeing organic reach decline for more than five years, making it increasingly […]

In the Spotlight

The Impact of Smartphones on Hotel Guest Behavior

Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]

In the Spotlight

2019 in Review: The Year That Was Hotel Technology

Industry leaders will surely agree, 2019 was an exciting time for hospitality. On what seems to be an unrelenting path to innovation, hotels around the globe are implementing critical operational make-overs, while guests are leading […]