9.7.2020
Dhiraagu, the leading telecommunication service provider in Maldives, is collaborating with SmartBeings, Inc. and Leia, Inc. to introduce WooHoo®, a contactless artificial intelligence (AI) powered voice assistant for the luxury hospitality industry.
SmartBeings is a Silicon Valley-based solution provider and the developer of WooHoo®, an award-winning enterprise-grade voice AI assistant speaker for the luxury hospitality industry. The WooHoo® Voice AI Assistant speakers (powered by JBL by Harman) combine a phone, alarm clock, speakers, tablets and voice assistant into an all-in-one device and brings the convenience of contactless in-room ordering and automation using just voice commands.
With a completely customizable interface, including preferred wake words, hotels can now personalize their branding and engagement. Guests can also use the multi-lingual touch commands to make requests, phone calls and check F&B menu digitally directly on the WooHoo® device.
Leia is the leading provider of Lightfield hardware and content services for mobile devices. Leia’s Lume Pad is the first 3D Lightfield Tablet in the world that lets you experience 3D imagery with a natural sensation of depth and feel for textures, materials, and lights — no eyewear required. The Lume Pad — Hospitality Edition will fully integrate with WooHoo®’s Hospitality platform to help upsell in-room services and further uplift the guest experience.
WooHoo® is integrated with more than 40 hospitality technology solutions, including property management systems, in-room automation, housekeeping, point of sales systems, and PBX. With WooHoo® technologies integrated with Dhiraagu smart hospitality solutions, hotel guests can now order food & beverages, toiletries, play music, get instant answers to their queries, call reception and control room temperature, lighting, or curtains, among other many interactions through a simple voice command.
Keeping safety and wellness in mind, WooHoo is also integrated with telemedicine companies and can provide guests with immediate medical consultations. Guests staying in these hotels can also access WooHoo® Hospitality AI Assistant using their mobile phones by simply scanning QR Codes
As the COVID-19 pandemic has heavily impacted the hospitality industry across the globe, it is a common understanding that the tourism landscape will not be the same even after the lockdowns and travel restrictions have been lifted. The road to recovery will be even far more challenging. WooHoo® is designed to help minimize the need for physical contact, provide telehealth and enabling guest requests to be attended via a voice assistant.
“We are happy to be collaborating with Silicon Valley companies like SmartBeings Inc and their partners Leia Inc to offer a contactless Voice Assistant, to support our hospitality partners where they can digitize their guest experience in resorts, rooms, restaurants, beaches, entertainment, and daily tasks,” said Mahmoud Dasser, Chief Marketing Officer at Dhiraagu. “We want to help them connect and optimize their operations while they ensure the guests are safe when delivering a luxurious experience.”
“We are excited to collaborate with Dhiraagu, the leading digital service provider in the Maldives,” said Himanshu Kaul, Chief Innovation Officer at SmartBeings. “With a huge demand for Contactless solutions, WooHoo® is powered by next-generation cognitive AI platform where brands can customize and redefine a luxurious experience with the power of voice. We are fast expanding into other markets, as well.”
“We are excited to bring Lightfield imagery to the world of luxury hospitality through this partnership,” said David Fattal, Leia’s co-founder and CEO. “Combining voice commands and holographic interactions creates the perfect marriage to elevate the guest experience and create new revenue streams for hoteliers.”
Dhiraagu has continued to bring innovative business solutions to its customers. The expansion of a comprehensive product portfolio and collaborative partnerships is a true testament to Dhiraagu’s commitment to enriching lives through digital services. For more information, please click here or contact [email protected]
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