Located in Boston’s Seaport District and inspired by first-class airline travel, YOTEL Boston features 326 smartly designed cabins and a technology-driven guest experience, including self-check-ins with airline-style kiosks and select room service and amenity deliveries […]
Dhiraagu, the leading telecommunication service provider in Maldives, is collaborating with SmartBeings, Inc. and Leia, Inc. to introduce WooHoo®, a contactless artificial intelligence (AI) powered voice assistant for the luxury hospitality industry. SmartBeings is a […]
The COVID-19 pandemic has required the hospitality sector to think proactively in order to preserve the health and safety of its employees. Most staff members spend the majority of their shifts in what are considered […]
The need for product differentiation in hotels is readily clear these days, especially in the light of the Covid crisis which has rewritten the rules on where your customers will be coming from for the […]
Imagine a future when robots will use intense germicidal UV light to disinfect rooms by quickly destroying microscopic bacteria and viruses that may be missed during the manual cleaning process. The robots will use pulsed […]
Hospitality will always be a people industry… at least for the foreseeable future. In the guest communications space, this means that nothing will make a customer feel more confident in a hotel’s follow-up activities than […]
The Sinclair, Autograph Collection, in Fort Worth, Texas, has always stood out for its unique blend of historic art deco design. Now the landmark property, constructed in1930 and boasting 164 boutique rooms and suites, has […]
Looking at 2019 alone, the hotel industry seemed fairly stable, albeit with slowing growth. Occupancy dropped early in the year but stabilized a bit in Q3, while ADR continued to grow, though with less enthusiasm […]
With the travel industry already achieving 1.4 billion international tourist arrivals worldwide, hoteliers need to address the most basic hospitality principle – hotel-to-guest and guest-to-hotel communication. Today’s modern, mobile-dependent travelers expect a frictionless experience. But […]
Artificial intelligence (AI) implementation has grown 270% over the past four years and 37% in the past year alone, according to Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of AI […]
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