AI / Robots

How Google Assistant Interpreter Mode Will Increase Hotel Guest Satisfaction and Loyalty

With the travel industry already achieving 1.4 billion international tourist arrivals worldwide, hoteliers need to address the most basic hospitality principle – hotel-to-guest and guest-to-hotel communication. Today’s modern, mobile-dependent travelers expect a frictionless experience. But […]

AI / Robots

How Will Your Hotel Property Use Machine Learning in 2020 and Beyond?

Artificial intelligence (AI) implementation has grown 270% over the past four years and 37% in the past year alone, according to Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of AI […]

AI / Robots

Is Your Hotel Budgeting for Voice Technology?

Seventy-nine percent of hoteliers and 45 percent of travel brands reported voice-enabled technology investment plans this year.  Devices from Amazon, Google and Smartbeings are competing for a spot on the bedside table as more and […]

AI / Robots

Ja Lake View Hotel Dubai Deploys Volara-Powered Alexa Solution In All Guest Rooms to Deliver Personalized, Voice-Enabled Services

Opening this week, JA Lake View Hotel Dubai is the third unique property in the one million square meter experience-packed JA The Resort in Jebel Ali, Dubai. Featuring 348 luxurious rooms and suites, the hotel is a […]

AI / Robots

How Technology Can Answer Guests’ Questions Before They’re Even Asked

From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the […]