AI / Robots

How Technology Can Answer Guests’ Questions Before They’re Even Asked

From personal referrals to online reviews and hotel website recommendations, hotel guests have many expectations of their stay well before arrival. From the time they step foot in the lobby, they are assessing whether the […]

AI / Robots

Artificial Intelligence: Working Hand in Hand with Hotel Staff

Artificial intelligence has been disrupting and transforming various industry sectors for years. While the hospitality industry as a whole may not have been at the forefront of AI-enabled technology adoption, hotel operators are now paying […]

AI / Robots

Hilton’s Vision of the Future: Checking Into 2119

In celebration of its centenary, Hilton, which currently has a portfolio of 5,757 properties and 923,110 rooms in 113 countries, launched a project to anticipate trends and imagine what innovations will await guests who are […]

AI / Robots

SABA Hospitality Wins HITEC Entrepreneur Award With Its AI Chatbot

In a crowded field of next-generation hospitality technology innovation, SABA Hospitality won the People’s Choice Award in this year’s Entrepreneur 20X competition. The Hospitality Industry Technology Exhibition and Conference (HITEC) took place last week at the […]