Guest-Facing Technologies

Honeywell Unveils Voice-Control Thermostat For Hotel Guest Rooms

“Alexa, turn up the heat.” “Alexa, turn off the lights.” “Alexa, close the drapes.” The first enterprise grade environmental control and energy management solution that incorporates Amazon Alexa voice control for an effortless guest experience […]

Property Management Systems

Hotelogix Raises $5 million to Drive Market Expansion for Its Cloud PMS Platform

It was announced today that Hotelogix, a Cloud-based hotel property management solution provider focused on serving the needs of independent hotels, raised $5 million in a funding round led by Vertex Ventures. Accel Partners and Saama […]

Property Management Systems

Agilysys Adds Facial Recognition Capabilities to Its rGuest Stay PMS

Facial recognition software can detect faces in images, quantify their features, and then match them against stored templates in a database. The technology measures and matches the unique characteristics for the purposes of identification or […]

Property Management Systems

Agilysys Introduces New Mobile Housekeeping Functionality to Improve Hotel Operations and the Guest Experience

It’s no surprise to anyone that housekeeping services typically play a significant role in influencing guest satisfaction. While the top assessment criteria that inform the guest opinions tend to be tied to the physical aspects […]

Revenue Management

IDeaS Introduces New Revenue Management Feature Designed to Help Hotels to Optimize All Combinations of Room Types

As any hotelier can attest, component rooms and flexible inventory present major challenges for revenue managers. These unique rooms have traditionally required manual pricing and constant oversight – and are often undersold because of their […]

Revenue Management

Duetto Unveils New Solution for Personalizing Pricing and Merchandising

One of hotelier’s greatest challenges lies in providing guests with a better and more personal shopping experience, increasing their likelihood to convert. Hoteliers have long sought a solution that enables them to serve both known […]

Guest Experience Management

ALICE Acquires GoConcierge, Enhancing Its Guest Experience Management Capabilities

Only a week after it was announced that ALICE had received $26 million in Series B funding from Expedia, the solution provider announced today that it has acquired GoConcierge, a concierge software platform that is currently deployed in several […]