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News Ticker

[ ] Marriott Embraces Alexa for Hospitality as Amazon Turns Its Attention to Hotels Guest Experience Management
[ ] While More Hotels are Turning to Green Technology for Sustainable Operations, the Industry Still Has a Long Way to Go Hotel Technology News
[ ] IRIS Integrates with Shiji to Enhance the Guest Mobile Ordering Experience and Increase Hotel F&B Revenue Announcement
[ ] Sleep Tourism Takes Flight at Kimpton Fitzroy London with a VR Headset and AI Visuals Hotel Technology News
[ ] How Hotels Can Leverage Financial Integration to Boost Efficiency and Profitability Viewpoints
[ ] Pro-invest Group Selects Oracle OPERA Cloud PMS to Standardize Operations Across Its Hotel Properties Success Stories

Guest Experience is the New Loyalty: How Hoteliers Can Take Advantage of Technology to Elevate Guest Experience

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For hoteliers, guest loyalty has become an increasingly elusive concept. A decade ago, brands would have focused on instilling loyalty through things like rewards programs or points. Now, it is more about creating an inspiring, […]

The Impact of Smartphones on Hotel Guest Behavior

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Smartphones are everywhere. Walk into any coffee shop, restaurant, or hotel lobby, and a high percentage of people engaged with their smartphone will be directly affected by the application they are reviewing. As consumers, we […]